Specialist-Registration I

Schedule

• Start time between 7:30 a.m. – 8:00 a.m., as needed
• One Saturday per month, 8:00 a.m. – 12:00 p.m.

Location

• Fishers MOB

What Success Looks Like

3–6 Months

• Proficient in Cerner
• Effective patient communication
• Demonstrates initiative
• Adheres to policies and procedures

12 Months

• Fully independent in role responsibilities

Key Competencies

• Excellent communication skills
• Maintains eye contact and a pleasant, professional tone
• Comfortable interacting with challenging patients
• Adaptable and flexible in a fast‑paced environment

Top Responsibilities

• Patient check‑in and check‑out
• Insurance verification
• Patient messaging
• Appointment scheduling
• Collaboration and communication with departmental staff

Role Summary

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains required demographic and financial information to ensure accurate records, optimal reimbursement, and quality clinical outcomes. Responsibilities include scheduling appointments, interviewing patients for appropriate medical information, explaining departmental and hospital policies, validating and entering charges into appropriate systems, collecting payments, and answering incoming calls while directing patients and visitors appropriately.

Culture

• Close‑knit, positive, and upbeat environment
• Team‑oriented with strong communication
• Organized and professional
• Enjoys having fun while maintaining high standards

Education & Qualifications

• High School Diploma or GED required
• Prior experience in a healthcare setting preferred
• Ability to learn and retain medical coding (ICD‑10, CPT preferred)
• Ability to interpret insurance information
• Knowledge of medical terminology and clinical practices preferred
• Basic proficiency in Microsoft Word, PowerPoint, and Excel

 

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.