Systems Programmer – z/OS System Support (Mainframe Sysprog)

The Systems Programmer – z/OS System Support is responsible for the installation, configuration, maintenance, and support of IBM z/OS mainframe systems . The role ensures high availability, performance, security, and reliability of mainframe environments supporting critical enterprise applications.

• Install, configure, maintain, and upgrade IBM z/OS operating systems and related system software.

• Perform system-level problem determination and resolution , including root cause analysis.

• Manage SMP/E software maintenance , system libraries, and system configurations.

• Monitor and tune system performance to ensure optimal availability and capacity.

• Support system security controls , compliance standards, and audit requirements.

• Participate in disaster recovery planning and testing .

• Provide 2nd and 3rd level support for z/OS system-related incidents.

• Collaborate with application, infrastructure, and operations teams.

• Maintain accurate system documentation, procedures, and standards.

Requirements

Minimum Requirements

• Proven experience as a Systems Programmer supporting IBM z/OS environments .

• Strong knowledge of z/OS architecture, system utilities, and subsystems .

• Experience with SMP/E , system libraries, and software installations.

• Ability to troubleshoot complex system-level issues.

• Strong documentation and communication skills.

Preferred Requirements

• Experience in large enterprise or public sector mainframe environments .

• Knowledge of mainframe security tools (e.g. RACF, ACF2, or Top Secret).

• Exposure to capacity planning, performance tuning, and automation tools .

• Relevant IBM or mainframe-related certifications .

• Key Competencies

• Analytical and problem-solving skills

• Attention to detail and reliability

• Ability to work under pressure in critical environments

• Strong teamwork and stakeholder collaboration