Marketplace Growth Manager

Solutions 2 GO Inc. is a premier global distributor of video game products, known for its flexible distribution solutions across multiple regions. The Marketplace Growth Manager will be responsible for driving marketplace growth by managing product listings, vendor relationships, and strategic initiatives across key channels in the US and Canada.

Responsibilities:

• Own end-to-end product setup and listing execution across US and Canadian marketplaces (Amazon, Walmart, Best Buy, Target, and others)
• Lead onboarding and integration of new vendors, products, and marketplace channels
• Ensure accuracy and compliance of all listing content, including titles, images, product attributes, shipping data, and regulatory requirements
• Monitor listing health, suppressed listings, and policy compliance; proactively resolve issues impacting performance or visibility
• Partner with vendors to collect and manage complete product data sets (pricing, dimensions, identifiers, imagery, compliance details)
• Coordinate fulfillment setup with internal Operations teams based on channel requirements
• Serve as a key point of contact for marketplace vendors and platform partners across North America
• Negotiate pricing, commercial terms, promotional placements, and partnership agreements
• Conduct regular business reviews with vendors, communicating performance insights, risks, and growth opportunities
• Identify and execute vendor monetization opportunities (e.g., advertising programs, promotions, value-added services)
• Manage commercial processes such as price protection, MDF, and account-specific agreements in collaboration with Finance
• Maintain active relationships with marketplace platforms, ensuring strong account health and program participation
• Support execution of marketplace strategy across all channels, translating strategic priorities into actionable plans
• Identify and evaluate growth opportunities by channel, category, and vendor; drive implementation of approved initiatives
• Contribute to pricing and promotional strategy, balancing growth, profitability, and competitiveness
• Support assortment strategy decisions (what to carry, where, and why), with input on margin, brand, and customer experience considerations
• Monitor marketplace trends, competitor activity, and platform changes to inform strategic direction
• Build and document scalable workflows, SOPs, and operational tools to support marketplace growth
• Track and report on core KPIs including revenue, sell-through, listing health, account performance, and fulfillment metrics
• Develop and maintain pricing and margin models that account for marketplace fees, logistics, and profitability targets
• Analyze performance data to identify root causes and drive continuous improvement across listings, pricing, and operations
• Own recurring reporting, including weekly performance updates and forecast alignment by channel and product line
• Provide actionable insights to support inventory planning and purchasing decisions
• Act as the internal subject matter expert for marketplace operations, systems, and best practices
• Collaborate closely with Vendor Services, Finance, Operations, IT, Sales, and Customer Support
• Represent the Marketplace team in cross-functional meetings, escalating risks, decisions, and opportunities as needed
• Drive process improvements that increase efficiency, accuracy, and scalability across the business
• Participate in trade shows, partner meetings, and industry events as required

Requirements:

• 5+ years of experience in ecommerce, marketplace operations, or digital account management
• Hands-on experience managing listings and catalogs on major marketplaces (Amazon, Walmart, Best Buy, Target, or similar)
• Experience negotiating commercial agreements, pricing, or vendor partnerships
• Strong financial and commercial acumen (pricing, margin, profitability analysis)
• Proficiency in Excel/Google Sheets; familiarity with BI tools a plus
• Working knowledge of marketplace compliance, content standards, and fulfillment models
• Experience using CRM systems for account tracking and reporting
• Ability to manage multiple projects and priorities in a fast-paced environment
• Builder mindset; thrives in 0→1 environments and ambiguity
• Strong communication and negotiation skills in vendor and customer settings
• Self-directed, resourceful, and highly accountable for outcomes
• Comfortable influencing cross-functional stakeholders without direct authority
• High urgency and execution focus
• Ability to travel periodically to offices, fulfillment centers, and partner locations
• Experience with marketplace management platforms; Rithum strongly preferred
• Bachelor's degree preferred or equivalent experience
• Experience in consumer electronics distribution, ecommerce, or marketplace environments is an asset