Product Manager (Senior or Lead) - Financial Workflows & Consumer Experience

Odyssey is a company focused on transforming K-12 education through Education Savings Account programs. They are seeking a Senior Product Manager to help scale their platform, focusing on both external product experiences for families and education providers, as well as internal platform capabilities for program operations.

Responsibilities:

• Own product areas end-to-end — from identifying problems through shipping scalable solutions and iterating based on customer feedback and data
• Drive 0→1 product development in ambiguous environments, bringing structure to complex policy, operational, and user experience challenges
• Partner cross-functionally with Engineering, Design, Operations, Implementation, and Policy teams to deliver high-impact product outcomes
• Translate evolving state requirements into flexible platform capabilities that scale across multiple programs
• Develop deep empathy for customers and stakeholders, ensuring the platform delivers intuitive, reliable experiences for families, schools, and program administrators
• Use qualitative insights and quantitative data to inform prioritization and measure success
• Balance speed and quality in a fast-moving startup environment, making thoughtful tradeoffs when needed
• Contribute to product strategy and roadmap development in close partnership with leadership
• Operate with a high level of ownership, accountability, and bias toward action
• Design intuitive onboarding and participation journeys for families and education providers navigating ESA programs
• Partner closely with Product Design to create clear, trustworthy user experiences across application flows, funding visibility, payments, and communication touchpoints
• Simplify complex financial and compliance concepts into understandable workflows for everyday users
• Improve engagement and retention by making program participation seamless and transparent
• Identify opportunities to reduce friction across onboarding, funding, and ongoing usage of ESA programs
• Ensure product experiences build confidence and trust for families managing critical education decisions
• Build scalable internal systems that enable Odyssey to efficiently launch and operate ESA programs across multiple states
• Design configurable workflows that support payments, ledgering, reconciliation, compliance tracking, and reporting requirements
• Partner closely with Implementation, Operations, and Finance teams to streamline program delivery and reduce operational overhead
• Improve tooling that supports program configuration, vendor management, and state-specific policy requirements
• Identify opportunities to increase automation, improve data visibility, and reduce manual processes
• Develop systems that balance flexibility with consistency across diverse program requirements

Requirements:

• 4+ years of Product Management experience for Senior level candidates; 6+ years for Lead level candidates, ideally in platform, marketplace, fintech, govtech, or B2B2C environments
• Track record of owning complex product areas and delivering measurable outcomes
• Experience working in ambiguous environments where requirements evolve quickly
• Strong systems thinking and ability to design scalable solutions across multi-stakeholder ecosystems
• Ability to translate complex regulatory, operational, or financial requirements into intuitive product experiences
• Strong collaboration skills and ability to align cross-functional partners around shared goals
• Experience partnering closely with engineering and design teams to ship high-quality products
• Analytical and data-informed, with comfort defining success metrics and measuring impact
• Strong customer empathy — whether designing for families, schools, internal operators, or state partners
• Experience in payments, financial systems, marketplaces, or internal tooling
• Prior startup experience or strong interest in working in a fast-paced, evolving environment
• Mission-driven mindset — motivated by expanding access to educational opportunity