Staff Product Manager – Fetch Labs

Fetch is a company dedicated to transforming everyday activities into meaningful rewards for consumers. They are seeking a Staff Product Manager for Fetch Labs to lead AI-powered product experiences that enhance consumer engagement and streamline internal workflows, partnering across various teams to drive measurable impact.

Responsibilities:

• Own the vision, strategy, and roadmap for Fetch’s AI-powered consumer experiences and internal automation
• Build and launch personalized AI features that improve engagement, retention, and monetization
• Create seamless conversational experiences by combining multiple AI capabilities into a unified product
• Partner with Design, Product, Engineering, and Data to define and deliver intuitive AI user experiences
• Establish evaluation frameworks, quality metrics, and monitoring systems to ensure reliable, high-performing AI products
• Lead experimentation across AI features, using testing and insights to improve user and business outcomes
• Define the strategy and execution for AI-driven workflow automation across key business functions
• Identify and prioritize high-impact opportunities where AI agents can improve speed, quality, and scale
• Design end-to-end workflows that integrate AI agents with human decision-making, clear handoffs, and feedback loops
• Partner cross-functionally to deploy agent-based solutions across internal tools, systems, and platforms
• Continuously improve AI performance through experimentation, prompt refinement, model iteration, and data enhancements
• Communicate strategy, progress, risks, and tradeoffs clearly to senior leaders and stakeholders across the company

Requirements:

• 5+ years of Product Management experience, with meaningful time spent on consumer-facing products at scale or platform/AI/ML products
• Experience shipping AI/ML-powered features to end users — recommendations, personalization, conversational AI, or similar
• Strong systems thinking and process design capabilities, with a track record of identifying and optimizing complex workflows
• Technical fluency and comfort working with APIs, CLIs, data systems, developer tools, and emerging AI technologies (LLMs, agents, evaluation frameworks)
• Demonstrated ability to translate ambiguous problem spaces into clear product strategies and executable plans
• Strong analytical mindset with experience defining metrics, running experiments, and driving measurable outcomes
• Proven ability to work cross-functionally and influence stakeholders across technical and non-technical teams
• Excellent written and verbal communication skills, with the ability to clearly articulate complex ideas to diverse audiences
• Comfort operating in fast-paced, ambiguous environments where problem spaces are not yet fully defined
• Track record of shipping personalized or recommendation-driven consumer experiences
• Familiarity with AI evaluation frameworks, prompt engineering, and quality measurement for generative AI products
• Experience with tools and ecosystems such as APIs, CLIs, orchestration frameworks, or model evaluation systems
• Background in operations, sales, or business process optimization where automation delivered meaningful impact
• Experience building internal tools or platforms that improve organizational efficiency and scalability
• Consumer mobile product experience, particularly in marketplace, rewards, or loyalty contexts