Senior Business Analyst

• Work with stakeholders to define business requirements and develop configuration strategies to meet customer needs.
• Lead requirement gathering, analysis, and documentation using structured methodologies and agile approaches.
• Support solution design, testing, and implementation of business processes and systems.
• Collaborate with cross-functional teams to ensure successful delivery of business solutions.

Responsibilities:

• Work with customers to define configuration requirements and overall solution approach.
• Produce requirement and functional design documents.
• Create and review functional requirements and gap analysis documents using process flows and diagrams.
• Configure products and business process rules to address business challenges.
• Provide input to product management for feature enhancements.
• Review end-to-end test strategies and test cases.
• Train end users on implemented functionalities.
• Lead business requirement sessions and workshops.
• Manage end-to-end ownership of business deliverables.
• Coordinate dependencies and resolve issues across teams.

Skills:

• Strong business analysis expertise.
• Excellent communication and stakeholder management skills.
• Experience with requirement gathering, documentation, and gap analysis.
• Knowledge of policy administration, billing, and claims systems.
• Strong analytical and problem-solving abilities.
• Ability to conduct workshops and training sessions.
• Experience with testing strategies and validation processes.

Should Have:

• Domain knowledge of Property and Casualty insurance systems.
• Experience working across multiple geographic markets.
• Willingness to travel for customer meetings and requirement gathering.

Qualification And Education:

• Bachelor s degree in Business, Information Technology, or a related field, or equivalent experience.