Every year, nearly 200 million travelers trust our client to get them where they're going. Take your career to new heights by working for this longstanding leader in air travel that services more worldwide destinations than any other airline.

We are looking for a Field Engineer to join our team for a contract, onsite in Atlanta, GA.

This is a short-term contract for a deployment project.

Required Skills & Experience

Ability to deinstall/install IT equipment quickly and safely
Ability to follow instructions and work independently
Experience in large IMAC moves on a tight time frame
Ability to follow test script to verify installation is correct
Flexibility to work overnight shift if necessary

What You Will Be Doing

Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
Provides service and customer support during field visits or dispatches.
Diagnoses errors or technical problems and determines proper solutions.
Produces timely and detailed service reports.
Documents processes.
Collects and analyzes performance data to provide technical assistance.
Ties workflow to schedule -Accurately documents solutions related to complex issues
Creates workaround procedures when standard procedures have failed and ensures issues are resolved
Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
Builds positive relationships with customers
Ability to use a ladder

Field Engineer

About this role