Alaska Field Technicians

We are seeking Field Technicians to support on-site IT initiatives across multiple locations. This role is ideal for individuals with hands-on technical experience who enjoy working in dynamic environments and providing direct support to end users.

Field Technicians will assist with a variety of IT projects and support tasks, which may include device deployments, workstation setups, and general technical troubleshooting.

Key Responsibilities

• Assist with setup, deployment, and replacement of desktop and laptop devices
• Support workstation installations, upgrades, and relocations
• Help configure and install peripherals such as monitors, docking stations, and accessories
• Provide basic troubleshooting for hardware, software, and connectivity issues
• Support end users during on-site IT initiatives and deployments
• Assist with inventory tracking, asset management, and equipment staging
• Follow documented processes and work collaboratively with team members and site leads

Required Qualifications

• Basic experience with IT support, hardware deployment, or technical troubleshooting
• Strong communication and customer service skills
• Ability to follow instructions and work in a team-oriented environment
• Comfortable working on-site in a hands-on role
• Willingness to travel as needed

Preferred Qualifications

• Experience with device imaging or deployment tools
• Exposure to large-scale IT rollouts or refresh projects
• Familiarity with basic networking concepts (connectivity, cabling, etc.)
• Experience supporting end users in a professional environment

Additional Details

• This is an on-site role supporting multiple locations
• Travel may be required depending on project needs
• Work will be performed in a fast-paced, project-based environment