Build the Future with Us — EquipmentShare is Hiring a Maintenance Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Maintenance Manager at our onsite facility in Alexandria, LA, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. 

Schedule: Monday to Friday, 7:00 AM to 5:00 PM 

Primary Responsibilities

Maintain superior performance of equipment and supervise a team of technicians. The Maintenance Managers provide customers with all pertinent information about the company’s product or service offerings. They also manage a team of people to ensure optimum service delivery, resulting in maximum productivity and client satisfaction. Although they are not the first point of contact for customers, Maintenance Managers possess extensive knowledge of the standards and procedures that the organization uses. They work across a number of industries including retail, manufacturing, technology and more.

• Oversees preventative maintenance services and inspections of equipment
• Coordination and supervision of quality performance of our equipment mechanics and service personnel
• Scheduling repairs for customer and company owned rental equipment
• Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business.
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications.
• Employee training and development and maintaining a safe work environment.
• Developing and implementing service standards and procedures for the service delivery department
• Supervising other members of the service team
• Maintaining customer relationships and improving response and delivery times
• Updating service methods to improve overall efficiency
• Resolving any service problems and customer complaints
• Conducting periodic appraisals of team members and identifying areas for improvement
• Creating and presenting regular reports to senior management
• Developing contracts for Commercial Contractors and Developers who have ongoing rental or purchase needs
• Instructing customers on equipment operation, care and maintenance
• Inspecting rental equipment on return, looking for any damage and returning deposits

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply

• Competitive compensation: Base salary plus Company Profit Sharing Plan

• Company provided truck

• Full medical, dental, and vision coverage for full-time employees

• 401(k) and company match

• Generous PTO + paid holidays

• Gym membership stipend + wellness programs (earn PTO and prizes!)

• Annual tool and boot reimbursements for those in applicable jobs

• Company events, food truck nights, and monthly team dinners

• 16 hours of paid volunteer time per year — give back to the community you call home

• Career advancement, leadership training, and professional development opportunities

• Access to industry leading diagnostic tools

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills and Qualifications 

Required Skills/Abilities: 

• Industry knowledge (this can be in the rental industry or a related construction field), innovative and dependable.

• Ideally three years of maintenance and service experience.

• Strong interpersonal and problem solving skills.

• Adaptable to the fast pace of a growing company and be able to quickly educate themselves about and stay up-to-date on the latest EquipmentShare products and services.

• Superior customer service, teamwork and verbal/written communication skills

Education and Experience:

• High School diploma or equivalent
• Valid Driver’s License
• Extensive experience in the repair and maintenance of self-propelled platforms and lifts
• Knowledge of work planning and scheduling and other supervisory activities
• Strong understanding of equipment capabilities and safety requirements
• Clear perspective of maintenance and repair issues in the industry
• Planning and management experience
• Computer literacy
• Reporting experience
• Inventory management experience

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer

• Must be able to lift up to 50 pounds or more at times

• Require bending, squatting, crouching, reaching, and working indoors/outdoors when required by the job.

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.