Lead Software Engineer, RoR

HHAeXchange is the leading technology platform for home and community-based care. They are seeking a Lead Software Engineer to provide hands-on technical leadership across their Ruby on Rails platform, focusing on DevOps and platform evolution while guiding the transition to a scalable, multi-tenant architecture.

Responsibilities:

• Lead the design, development, and operation of Ruby on Rails services running on AWS, GCP and Kubernetes
• Serve as a technical lead for evolving the platform toward a scalable, multi-tenant architecture, balancing long-term direction with near-term delivery
• Write clean, maintainable, and well-tested Rails code while setting technical standards for the team
• Partner closely with DevOps and development teams to improve CI/CD, deployment, and operational workflows
• Identify and remediate broken or inefficient engineering processes, tooling gaps, and handoffs that slow delivery or increase risk
• Design and review system architectures with a focus on scalability, reliability, and tenant isolation
• Optimize application performance, database queries, background jobs, and infrastructure utilization
• Improve production readiness through better monitoring, alerting, logging, and incident response practices
• Participate in and help lead on-call rotations, root-cause analysis, and long-term corrective actions
• Mentor engineers on cloud-native development, DevOps practices, and production ownership
• Collaborate with Product, QA, and Engineering Leadership to align technical execution with business priorities
• Other duties as assigned by supervisor or HHAeXchange leader

Requirements:

• 7+ years of experience building and operating production-grade Ruby on Rails applications
• Demonstrated experience in DevOps or platform-focused engineering roles, not just application development
• Strong hands-on experience with AWS infrastructure (e.g., EKS/ECS, EC2, RDS, S3, IAM, CloudWatch)
• Practical experience deploying and operating applications in Kubernetes environments
• Experience designing and improving CI/CD pipelines and release processes
• Strong proficiency with relational databases such as MySQL and PostgreSQL, including performance tuning
• Solid understanding of software architecture, system design, and tradeoffs at scale
• Proven ability to debug complex production issues and drive them to resolution
• Comfortable working in Agile development environments with cross-functional teams
• Excellent written and verbal communication skills
• Bachelor's degree or higher in Computer Science, Software Engineering, or equivalent practical experience
• Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role
• Experience leading or contributing to single-tenant → multi-tenant SaaS transformations
• Experience with distributed systems, service-oriented architectures, or event-driven systems at scale
• Familiarity with Infrastructure as Code (Terraform, CloudFormation, or similar)
• Experience operating high-traffic, multi-tenant SaaS platforms
• Familiarity with observability tools such as Datadog, New Relic, Prometheus, or Scout APM
• Experience with containerization (Docker) and Kubernetes-based orchestration at scale
• Knowledge of background job processing systems (e.g., Sidekiq, Resque)
• Experience modernizing large legacy Rails codebases