HHAeXchange is the leading technology platform for home and community-based care. They are seeking a Lead Software Engineer to provide hands-on technical leadership across their Ruby on Rails platform, focusing on DevOps and platform evolution while guiding the transition to a scalable, multi-tenant architecture.
Responsibilities:
- Lead the design, development, and operation of Ruby on Rails services running on AWS, GCP and Kubernetes
- Serve as a technical lead for evolving the platform toward a scalable, multi-tenant architecture, balancing long-term direction with near-term delivery
- Write clean, maintainable, and well-tested Rails code while setting technical standards for the team
- Partner closely with DevOps and development teams to improve CI/CD, deployment, and operational workflows
- Identify and remediate broken or inefficient engineering processes, tooling gaps, and handoffs that slow delivery or increase risk
- Design and review system architectures with a focus on scalability, reliability, and tenant isolation
- Optimize application performance, database queries, background jobs, and infrastructure utilization
- Improve production readiness through better monitoring, alerting, logging, and incident response practices
- Participate in and help lead on-call rotations, root-cause analysis, and long-term corrective actions
- Mentor engineers on cloud-native development, DevOps practices, and production ownership
- Collaborate with Product, QA, and Engineering Leadership to align technical execution with business priorities
- Other duties as assigned by supervisor or HHAeXchange leader
Requirements:
- 7+ years of experience building and operating production-grade Ruby on Rails applications
- Demonstrated experience in DevOps or platform-focused engineering roles, not just application development
- Strong hands-on experience with AWS infrastructure (e.g., EKS/ECS, EC2, RDS, S3, IAM, CloudWatch)
- Practical experience deploying and operating applications in Kubernetes environments
- Experience designing and improving CI/CD pipelines and release processes
- Strong proficiency with relational databases such as MySQL and PostgreSQL, including performance tuning
- Solid understanding of software architecture, system design, and tradeoffs at scale
- Proven ability to debug complex production issues and drive them to resolution
- Comfortable working in Agile development environments with cross-functional teams
- Excellent written and verbal communication skills
- Bachelor's degree or higher in Computer Science, Software Engineering, or equivalent practical experience
- Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role
- Experience leading or contributing to single-tenant → multi-tenant SaaS transformations
- Experience with distributed systems, service-oriented architectures, or event-driven systems at scale
- Familiarity with Infrastructure as Code (Terraform, CloudFormation, or similar)
- Experience operating high-traffic, multi-tenant SaaS platforms
- Familiarity with observability tools such as Datadog, New Relic, Prometheus, or Scout APM
- Experience with containerization (Docker) and Kubernetes-based orchestration at scale
- Knowledge of background job processing systems (e.g., Sidekiq, Resque)
- Experience modernizing large legacy Rails codebases