Senior Project Manager

KeyBank is a national association seeking a Senior Project Manager for their Key Technology, Operations, and Services (KTOS) team. The role focuses on supporting the execution and operational delivery of Enterprise Data Quality programs, coordinating projects, managing stakeholder communications, and ensuring effective collaboration across teams.

Responsibilities:

• Support delivery of EDQ initiatives by coordinating timelines, dependencies, action items, and deliverables across multiple teams. Maintain detailed project plans, trackers, and recurring task schedules to ensure commitments are met
• Plan, organize, and facilitate recurring program meetings, working sessions, and forums. Develop agendas, capture meeting notes, decisions, risks, and action items, and ensure timely follow‑up
• Create, maintain, and organize high‑quality documentation, including EDQ program materials, process documentation, and status artifacts. Develop executive‑ready PowerPoint presentations, status decks, and readouts that clearly communicate progress, risks, and key outcomes. Ensure documentation is accurate, up to date, and easily consumable by diverse audiences
• Track issues, risks, decisions, and dependencies; escalate concerns as appropriate. Provide consistent program visibility through dashboards, reports, and written updates. Support preparation of leadership reviews and executive communications
• Collaborate closely with teammates across EDQ, product, technology, and risk to support coordinated delivery. Act as a connector between teams, helping ensure shared understanding of objectives, timelines, and responsibilities. Support change adoption by reinforcing processes and expectations across the team
• Help establish and maintain repeatable rhythms, standards, and best practices for program execution. Apply continuous improvement thinking to improve efficiency, clarity, and consistency across recurring activities
• Leading initiative across multiple teams
• Other duties as assigned

Requirements:

• Bachelor's degree or equivalent work experience
• 5+ years of relevant project or program management experience
• Demonstrated experience coordinating complex initiatives across multiple teams
• Highly proficient in Microsoft 365 tools (PowerPoint, Word, Excel, Teams, Outlook)
• Strong experience creating executive‑level presentations, status reports, and documentation
• Excellent organizational skills with strong attention to detail
• Proven ability to manage multiple priorities and recurring deliverables simultaneously
• Strong written and verbal communication skills
• Ability to work effectively in a highly matrixed environment and manage through influence
• Experience working in an agile and/or iterative delivery model
• Experience supporting data, analytics, technology, or risk management programs
• Familiarity with enterprise data management, data quality, or governance concepts
• Experience working in a regulated or highly controlled environment
• Prior experience supporting senior leaders and managers in an execution‑focused capacity