Senior Manager, Product Management

Shutterfly is a company that focuses on making life’s experiences unforgettable through self-expression. They are seeking a Senior Manager of Product Management to lead the strategy and execution for product personalization and photo upload experiences across web and mobile apps, driving innovation and optimizing customer experiences.

Responsibilities:

• Own the Personalization and Photo Platform
• Lead the product strategy and roadmap for photo upload, photo management, and product personalization capabilities across Shutterfly’s web and mobile platforms
• Build intuitive, scalable tools that enable customers to seamlessly upload, organize, and personalize products with their photos
• Drive Data-Informed Product Innovation
• Define measurement frameworks and KPIs that evaluate product performance across the personalization and creation experience
• Use analytics, experimentation, and customer insights to identify friction points and drive improvements in engagement, creation success rates, and product conversion
• Partner with analytics and data science teams to design experiments and uncover opportunities for optimization
• Lead Cross-Functional Product Development
• Work closely with Engineering, UX, Analytics, and Business teams to design and deliver scalable product capabilities
• Drive prioritization across platform improvements, customer experience enhancements, and new personalization features
• Translate complex technical capabilities into intuitive customer-facing experiences
• Scale the Creation Experience
• Build platform capabilities that support high-volume photo ingestion, organization, and personalization workflows across millions of users
• Ensure personalization tools are powerful yet simple, enabling both quick creation and advanced customization
• Stay informed on industry trends in AI-powered personalization, photo management, and creative tooling
• Mentor and Grow Product Talent
• Lead and mentor product managers responsible for personalization and creation capabilities
• Foster a product culture grounded in customer obsession, experimentation, and measurable outcomes
• Drive cross-functional initiatives that enable Shutterfly’s next phase of growth

Requirements:

• 8+ years of product management experience building consumer-facing digital products
• Demonstrated success delivering complex product platforms or creation tools used by large customer bases
• Experience working closely with engineering teams to build scalable, highly available systems
• Strong analytical mindset with experience leveraging experimentation, data analysis, and customer insights to guide product decisions
• Experience partnering with cross-functional stakeholders including Engineering, UX, Analytics, and Business teams
• Proven ability to translate customer needs and technical constraints into clear product strategies and roadmaps
• Experience building consumer creation tools, media platforms, or photo/video workflows
• Background in e-commerce, digital media platforms, or consumer marketplaces
• Experience with experimentation platforms, analytics tools, and customer journey optimization
• Familiarity with data platforms and analytics tools such as Adobe Analytics, SQL, Power BI, etc