Skylight is a digital consultancy that helps government agencies improve public services through design and technology. They are looking for a Senior/Staff Product Manager to lead cross-functional teams and manage product strategy and execution for the U.S. Air Force, focusing on modernizing user experience and delivering scalable software solutions.
Responsibilities:
- Lead a cross-functional, cross-organizational team of researchers, designers, engineers, and subject matter experts to deliver high-impact products and services
- Translate user and partner needs into a cohesive product strategy that outlines vision, objectives, success metrics, product roadmap, and backlog
- Manage product direction and scope — from early user research through implementation
- Write and prioritize user stories, then organize them into clear release plans
- Facilitate team ceremonies like planning sessions, stakeholder syncs, and retrospectives
- Leverage data and feedback to inform the product roadmap, making thoughtful decisions about priorities and trade-offs
- Collaborate closely with government teams to share digital skills and product knowledge
- Navigate bureaucratic complexities with creativity, helping simplify processes along the way
- Coordinate with government partners to ensure seamless integration with their existing tools and processes
Requirements:
- Solid understanding of lean product principles (like MVP) and how to apply them across the product life cycle to reduce risk, validate assumptions, and speed up learning
- Experience with greenfield product development
- Ability to craft a product strategy that's rooted in a clear problem definition, focuses on outcomes (not just features), and includes success criteria
- Proven skill in executing that strategy by breaking down scope into smaller, high-value chunks, maintaining a prioritized backlog of validated user stories, and guiding the team through iterative development
- A strong technical background that lets you discuss operational needs, system reliability, and technical constraints — and then turn that knowledge into a user-focused roadmap
- Understanding of human-centered design and how it can drive product direction
- Comfort working across disciplines — researchers, designers, engineers, etc. — to get things done
- Experience managing clients and stakeholders in a way that builds trust, alignment, and a healthy team environment
- Knowledge of various software development methodologies (e.g., agile, lean) and how to put them into practice
- Demonstrated ownership of end-to-end product delivery in complex technical systems
- Experience leading cross-functional delivery teams
- Experience delivering products in defense or similarly regulated environments
- Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)
- Passionate about creating better public outcomes through great government services
- A mindset and work approach that align with Skylight's core values
- Ability to travel for work from time to time
- Prior military service or direct support to tactical or special operations communities
- Experience with AI/ML
- Experience in management consulting or digital services firms
- Prior work on secure or classified programs
- Prior experience working in the civic tech space
- Experience working in a remote-team environment