Harbor Freight Tools is seeking an IT Business Analyst to support business and systems analysis functions for assigned applications. The role involves maximizing IT investments by translating business requirements into effective solutions, managing software vendors, and collaborating with various teams to enhance application performance.
Responsibilities:
- Oversee the daily performance and operation of enterprise-level software applications
- Perform the following duties: budgeting, quality control, research, purchasing of assets or software, contract negotiation and management
- Act as a liaison between technology teams, support teams, business units, and senior management
- Collaborate with project managers, solutions architects and project sponsors to determine project scope and how to execute multiple projects
- Meet with decision makers, systems owners, and end users to define business requirements, and systems goals, and identify and resolve systems issues
- Document functional business requirement and interpret into system designs
- Analyze and determine root-cause for reported system issues
- Conduct research into on emerging application development software products, languages, and standards in support of procurement and development efforts
- Utilize standard templates to accurately and concisely write requirement and functional specifications
- Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
- Prepare and deliver reports, recommendations, or alternatives that address existing and potential problem areas in IT systems across the organization
- Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications
- Coordinate and perform in-depth tests, including system, integration, and customer acceptance, for modified and new systems, and other post-implementation support
- Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary
- Work independently on projects and analysis
- Maintain reference documentation for audit purposes
- Perform other duties as assigned
- Nights and weekends As required
Requirements:
- Proven analytical, communication and problem-solving skills
- Experience in business and systems analysis functions
- Ability to gather and analyze data in support of business cases
- Experience leading system projects for business units
- Ability to build systems requirements
- Experience providing application support
- Experience managing external software vendors
- Ability to oversee the daily performance and operation of enterprise-level software applications
- Experience in budgeting, quality control, research, purchasing of assets or software, contract negotiation and management
- Ability to act as a liaison between technology teams, support teams, business units, and senior management
- Experience collaborating with project managers, solutions architects and project sponsors
- Ability to meet with decision makers, systems owners, and end users to define business requirements and systems goals
- Experience documenting functional business requirements and interpreting them into system designs
- Ability to analyze and determine root-cause for reported system issues
- Experience conducting research into emerging application development software products, languages, and standards
- Ability to utilize standard templates to accurately and concisely write requirement and functional specifications
- Experience reviewing and analyzing the effectiveness and efficiency of existing systems
- Ability to prepare and deliver reports, recommendations, or alternatives that address existing and potential problem areas in IT systems
- Experience collaborating in the planning, design, development, and deployment of new applications and enhancements to existing applications
- Ability to coordinate and perform in-depth tests, including system, integration, and customer acceptance
- Experience managing and tracking the status of requirements throughout the project lifecycle
- Ability to work independently on projects and analysis
- Experience maintaining reference documentation for audit purposes