Senior Manager, Content Strategy, AEC, Design Solutions

Autodesk is a company that helps customers design and make anything. They are seeking a Senior Manager of Content Strategy to lead the content strategy for their Design Solutions team, managing a team of content strategists to enhance user experiences and drive business outcomes.

Responsibilities:

• Manage a team of full-time content strategists and contractors to set and execute the content strategy across the Design Solutions portfolio ensuring strategic impact on the top priorities and driving coherence across interconnected journeys
• Lead, coach, inspire, and grow the Design Solutions Content Strategy team, fostering a tight-knit culture, high standards, innovation, experimentation, career development, and strong collaboration
• As part of the Senior Director of Content Strategy's leadership team, shape and support the AEC Content Strategy team by contributing to strategic initiatives, nurturing team culture, fostering learning opportunities, and mentoring members
• Oversee the delivery and management of clear, concise user interface text, in-product messaging, and product documentation and lead by example on key projects
• Guide the design of learning and onboarding experiences that are intuitive, approachable, personalized, contextual, and aligned with Autodesk’s AI-forward product direction
• Define a clear vision for how content meets user needs, supports their business goals, reduces friction, and improves collaboration, comprehension, confidence, and task success
• Build and evolve scalable frameworks, standards, evaluation methods, and governance for UX content, terminology, voice, tone, and content quality
• Partner closely with Design, Product, Engineering, Research, Analytics, and Operations to ensure content is integrated early and effectively into the product development process on top priorities
• Develop scaling strategies including empowering partners, evolving approaches to support documentation, and leveraging AI
• Use customer insights, research findings, data, and business context to prioritize content opportunities and inform strategic decisions
• Drive alignment with senior stakeholders by translating ambiguous needs into clear plans, priorities, and measurable outcomes
• Champion accessibility, inclusivity, and plain-language principles across all content experiences
• Continuously explore and improve tools, methods, and AI-enabled ways of working that strengthen content quality, speed, innovation, and impact at scale

Requirements:

• 12+ years of experience in content strategy, UX writing, content design, conversation design, or related experience design disciplines
• 5+ years of people management experience leading and developing high-performing content strategy teams
• Demonstrated experience designing or leading agentic and conversational experiences, including AI-assisted, chatbot, assistant, or guided interaction models
• Proficiency with AI tools and workflows, and sound judgment in applying them to content creation, iteration, and governance
• Proven experience shaping content strategy for complex product ecosystems, digital experiences, or enterprise software environments
• Strong expertise in content design principles, information clarity, content systems, and customer-centered writing for product experiences
• Track record of influencing cross-functional partners and driving alignment across Design, Product, Engineering, and Research
• Strong systems thinking and the ability to connect content decisions across end-to-end journeys, platforms, and customer touchpoints
• Excellent communication and storytelling skills, with the ability to present strategy, rationale, and recommendations to senior stakeholders
• Experience using research, metrics, and qualitative insights to evaluate content effectiveness and improve customer outcomes
• Commitment to accessibility, inclusive language, and building trusted customer experiences
• Bachelor's degree in English, Communications, Human-Computer Interaction, Design, Journalism, or a related field, or equivalent practical experience
• Experience in the AEC industry
• Passion for applying product design, AI, and content strategy to empower designers, makers, and builders