Customer Service Sales Specialist

VDart BPM is offering a remote opportunity for a Customer Service Sales Specialist. The role involves leveraging call center experience and customer service skills to deliver a positive customer experience while adapting quickly to change.

Responsibilities:

• Collaborate with a diverse network of people
• Apply your skills and experience to help drive business transformation
• Work remotely, significantly reducing or eliminating the demands to travel
• Daily hours and shifts may vary, with a rotational requirement for after-hours coverage and opportunities for Overtime as needed to support storm-related activities
• Leverage call center experience, customer service skills, problem solving, and attention to detail to deliver positive customer experience
• Build relationships with customers, adapt quickly to change, and demonstrate grit that will inspire others to strive for superior results

Requirements:

• 2-years of Customer Service experience
• 1-year of call center environment experience
• 6 months of Utilities or Health & Public Services experience
• High School Diploma or GED
• Proficiency with computers: Experience using the internet, email via Outlook, etc
• Data entry experience
• Listening, verbal, and written communication experience
• Microsoft Office (Excel, Word, Outlook, and Teams) experience
• Internet access is sufficient to handle calls received via the Internet
• Quiet and private remote work location