VP, HR Business Partner / Colleague Strategic Partner: Amex Digital Labs, Corporate Development, and U.S. Consumer Governance & Control

American Express is committed to providing the best colleague experience to fuel growth. The VP, HR Business Partner will serve as a strategic advisor to senior leaders, providing HR support to influence workforce readiness and deliver data-driven solutions across various strategic initiatives.

Responsibilities:

• Serve as a trusted strategic advisor to senior leaders, shaping and executing organizational strategies to enable innovation, scale emerging technologies (including AI and agentic commerce), and maximize value from investments and acquisitions
• Develop and execute a comprehensive talent strategy that strengthens business performance and leadership capability, builds succession for critical roles, proactively identifies gaps and implements plans to address them
• Engage actively in organizational effectiveness and change efforts, serving as the expert in how change is led and sustained to enable business priorities
• Provide high-impact consultation and practical, data-driven solutions to business leaders
• Lead and drive proactive development, engagement, retention, and succession strategies for critical talent
• Co-create with key partners to continuously improve the 'moments that matter' throughout the colleague lifecycle
• Design and deliver innovative products, processes, and tools informed by colleague data and insights, co-creating with business leaders and CEG colleagues to ensure solutions meet business needs
• Lead and execute end-to-end change efforts in support of key business priorities

Requirements:

• A minimum of 10+ years of HR related, or organizational consulting experience, including advising leaders in complex, matrixed, and regulated environments
• Demonstrated track record of leading large-scale organizational change and transformation initiatives that delivered measurable business results
• Proven ability to proactively translate business strategy into talent and workforce strategies that drive performance, organizational effectiveness, and fuel growth
• Experience in multiple Human Resource disciplines, including talent management, recruitment, organizational effectiveness, compensation, leadership development and colleague labor relations
• Strong business acumen: understanding of our business strategy, plans, and the impact of internal and external factors
• Strategic thinking: proactively develop ideas that drive meaningful colleague experiences and competitive advantage
• Ability to coach and influence leadership and navigate difficult conversations
• Demonstrated ability to use data to develop insights, make decisions, create solutions, and drive continuous improvement
• Ability to build strong relationships and collaborate with senior leadership, business partners and across CEG
• Deep understanding of our business and talent across the enterprise
• A global mindset and experiences with different countries and cultures
• Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions