Head of People

AltScore is seeking a dynamic and systems-oriented Head of People to build and lead their end-to-end people function. This role involves managing HR processes, overseeing the employee lifecycle, and developing efficient systems that drive growth in revenue-driving roles. The ideal candidate will thrive on creating clarity and high talent density while ensuring compliance and a high-performance culture.

Responsibilities:

• Design and manage all people-related processes, including payroll oversight, benefits administration, and compliance across different jurisdictions, ensuring a seamless experience for a fully remote team
• Lead the full recruitment cycle with a focus on revenue-driving roles (Sales, Product, Customer Success). You will build the sourcing machine that identifies top-tier talent while keeping the hiring bar exceptionally high
• Own the performance management system. Ensure OKRs are not just a document, but a living system that aligns individual output with our 5x growth targets
• Act as the guardian of the AltCode. Develop initiatives that foster a culture of ownership, accountability, and radical transparency in a remote-first environment
• Design a world-class onboarding journey that integrates new hires into our high-performance operating system from day one
• Identify skill gaps and implement lean development programs (mentorship, peer-to-peer learning) that prepare our internal talent for leadership roles as we scale
• Treat People Ops like a product. Track and report on key metrics (eNPS, retention, time-to-hire, cost-per-hire) to provide the executive team with actionable insights
• Ensure all people practices are compliant with local regulations in the markets where we operate, managing contracts and administrative documentation with precision