Sr Director - B2B Scores Product Management

FICO is a leading global analytics software company that helps businesses make better decisions. The Sr. Director of Product Management for B2B Scores will shape the strategy and execution of critical product portfolios, driving impact across the U.S. lending ecosystem by leading the full product lifecycle and collaborating with various teams.

Responsibilities:

• Lead comprehensive market research and voice of customer initiatives to identify emerging trends, evolving client needs, and competitive dynamics that inform strategic product direction for FICO's U.S. B2B Scores portfolio
• Develop and execute 1–3 year product strategy and roadmap priorities, ensuring continued relevance and differentiation of FICO's B2B credit scoring offerings in the U.S. market
• Operationalize product strategy by developing and articulating a clear product vision, aligning the product roadmap and goals with the Company's overall objectives, market trends, and customer needs in partnership with Product Marketing and P&L leaders
• Collaborate within a team of product managers, coordinating activities to ensure achievement of key performance indicators (KPIs) while fostering collaboration across analytic development, software engineering, marketing, and other departments
• Collaborate with analytics, software, and cross-functional teams to define and execute the product roadmap and comprehensive go-to-market plans, including positioning, messaging, and pricing
• Build and maintain strategic relationships with key data and technology partners to sustain and enhance product offerings, identify new partnership opportunities, and expand distribution channels
• Monitor the market landscape, conduct competitive analysis, and stay current on industry trends to ensure FICO's scores products remain competitive while addressing evolving customer needs
• Author business and technical requirements documents, including detailed use cases and user personas, to guide development and ensure alignment with market needs
• Partner with regulatory and compliance experts to ensure product designs align with applicable regulations; lead established compliance processes and deliver required documentation on schedule
• Represent B2B Scores in external engagements, including industry events, partner and client meetings, and training sessions, with responsibilities that may include developing and delivering presentations and participating in speaking opportunities
• Drive thought leadership initiatives through content development — including blogs, podcasts, and industry conference participation — to establish and reinforce FICO's market position
• Engage directly with clients to discover and address product adoption challenges, refining tools, content, and tactics to ensure continued success

Requirements:

• Bachelor's or Master's degree in business, marketing, computer science, or a related field, or requisite experience required
• Expertise in financial services, credit risk management, and the U.S. lending and investment ecosystem
• Demonstrable product management experience, including leadership roles and a proven track record of successfully launching and managing commercially impactful products, with experience in analytic products a plus
• Strong experience building and leading high-performing product management teams, supported by measurable business outcomes and metrics
• Expert-level understanding of product management principles, including Agile methodologies and the unique challenges of B2B product management, including stakeholder management and enterprise customer needs
• Strong analytical orientation with the ability to synthesize complex data and translate insights into actionable strategies and compelling narratives for executive and technical audiences
• Exceptional client-facing abilities with a demonstrated history of fostering client success and developing referenceable client relationships
• Leadership-level communication skills, including strong verbal, written, and presentation capabilities
• Experience with product management tools and methodologies, including proficiency in platforms such as Jira, Asana, or similar software
• Intellectually curious, with a collaborative and low-ego approach to leadership, fostering strong relationships across teams and functions to achieve shared goals
• Must be flexible to travel and to work outside standard hours for conferences, leadership meetings, and client and partner engagements