Lead the Project Management function for Global Marketing, driving operations for all cross-functional workflows toward coordinated and successful execution of GTM processes
Supervise and develop a team of Project Managers, fostering a strong team culture and working environment that lives up to Deckers values
Build and maintain Creative Operations infrastructure, including capacity planning, creative resourcing, vendor management, and functional capabilities
Manage workflow, requests, and capacity to flawlessly deliver all marketing support efforts, evaluating and prioritizing jobs based on department capacity
Develop, analyze, and continually optimize marketing operations processes and programs by working closely with senior leadership
Build and optimize cross-functional resources, including software and project management technology, intake, working documents, roles and responsibilities, communication flow, escalation plans, etc.
Create and maintain annual functional calendars and project management tracking tools for visibility and alignment across the Global Marketing Org
Build systems and processes for scalable and measurable project timelines, collaborating with cross-functional teams to meet execution timing
Monitor feedback from stakeholders to improve cross-functional integration and promote efficiency by analyzing workflow performance and identifying key metrics
Build strong relationships with agencies and outside vendors to implement process and accountability
Practice continuous improvement, supporting and contributing to evolving marketing operations processes
Anticipate project needs across the organization and proactively seek information to lead team members toward solutions
Maintain and disseminate project information to stakeholders and senior management, keeping them informed of conflicts, delays, or other issues
Maintain weekly project reports and provide status updates to ensure projects are moving forward
Analyze, summarize, and develop conclusions, recommending improvements to increase efficiency and output
Requirements
Bachelor’s degree minimum in Business, Marketing, Communications, or Advertising
Minimum 10 years of experience in project management within Marketing and Communications for a consumer brand; experience in consumer goods, footwear, or sportswear industries preferred
Strong brand experience working effectively in complex, matrixed, global organizations
Proven planning and operational execution skill set with the ability to ideate solutions and drive projects to successful conclusion
5+ years leading a team of 5+ direct reports
Background in operations, strategy, content creation, and campaign development
Experience building scalable models and systems to support team growth
Successful track record working with internal creative studios and external vendors & agency partners
Systems admin experience and knowledge of platform integrations
Proven track record in effective process, project, budget, and team management
Effective communication and interpersonal skills to educate and gain buy-in from cross-functional stakeholders
Deliverables planning, organizational, and problem-solving skills
Innovative thinker with experience building scalable models for rapid growth
Strong team leadership skills, inspiring learning and excellence among team members
Ability to use independent judgment in performing all duties
Ability to manage multiple large initiatives and assemble multi-disciplined teams
Good understanding of global & regional marketing challenges and cross-cultural agility
Strong attention to detail and adaptability to changes along the project life cycle
Ability to persuade and negotiate among multiple divisions
Ability to multi-task in a fast-paced environment
Knowledge of design, campaign development, and production processes