Key skills
Product managementB2B SaaSAI-powered featuresAI-native workflowsEnterprise domain knowledge - financial crimeEnterprise domain knowledge - intelligenceEnterprise domain knowledge - defenseEnterprise domain knowledge - fintechCustomer obsessionBias for actionClear written communicationAIAnalyticsBlockchainSaaSProduct ManagementCommunicationSales
About this role
TRM Labs is a company that provides blockchain analytics and AI solutions aimed at helping various sectors detect and disrupt financial crime. They are seeking a Senior Product Manager to own the product roadmap for a strategic customer segment, focusing on building AI-native features and enhancing product experiences to drive customer adoption and success.
Responsibilities:
- Own the product roadmap for a strategic customer segment — setting priorities, making trade-offs, and driving features from concept to customer adoption with clear ARR attribution
- Build and ship AI-native features using TRM's own intelligence tooling; contribute agents, skills, and plugins to the internal marketplace so the whole team can leverage your outputs daily
- Run customer discovery interviews and turn them into product specs the same day — no lag, no filter layer
- Collaborate with Engineering, Design, and Sales to ship complete product capabilities in weeks, not quarters
- Define and measure product success through adoption metrics, deal-specific outcomes, and customer expansion signals
- Partner with GTM to launch new capabilities, build demo narratives, and translate technical product into compelling customer stories
- Stay close to the competitive landscape and use what you learn to sharpen product positioning and roadmap prioritization
Requirements:
- 5+ years of product management experience at a B2B SaaS company; startup experience strongly preferred
- Proven track record building or shipping AI-powered features — you already work in an AI-native workflow and can demo it
- Deep comfort operating in complex, mission-critical enterprise domains (financial crime, intelligence, defense, fintech, or equivalent)
- Customer obsession: can run an enterprise discovery call and turn it into a spec by EOD
- Clear, fast written communication — your specs are tight enough for engineering to start without a follow-up meeting
- Bias for action: ships working V1s fast, iterates on signal, and doesn't wait for perfect information