CVS Health is dedicated to shaping a more connected and compassionate health experience. The Senior Software Quality Engineer leads quality engineering and test automation for the enterprise Contact Center CRM platform, ensuring end-to-end validation of workflows and driving modern QA strategies aligned to Agile delivery.

Responsibilities:

Accountable for defining and executing modern QA strategies aligned to Agile delivery, driving automation-first practices
Ensure consistent implementation of enterprise quality standards, automation, enabling solutions for AI agent testing
Mentor Scrum teams on quality best practices
Partner with Engineering, Product, and Operations stakeholders to ensure solutions meet functional, performance, and reliability requirements across integrated enterprise platforms

Senior Software Quality Engineer

Key skills

About this role

Responsibilities: