CVS Health is dedicated to shaping a more connected and compassionate health experience. The Senior Software Quality Engineer leads quality engineering and test automation for the enterprise Contact Center CRM platform, ensuring end-to-end validation of workflows and driving modern QA strategies aligned to Agile delivery.
Responsibilities:
- Accountable for defining and executing modern QA strategies aligned to Agile delivery, driving automation-first practices
- Ensure consistent implementation of enterprise quality standards, automation, enabling solutions for AI agent testing
- Mentor Scrum teams on quality best practices
- Partner with Engineering, Product, and Operations stakeholders to ensure solutions meet functional, performance, and reliability requirements across integrated enterprise platforms