Project Manager - Customer Success

Blueprint is a technology solutions firm headquartered in Bellevue, Washington, focused on helping organizations unlock value through cutting-edge technology. In this role, you will coordinate complex projects across a matrixed organization, partnering with stakeholders to ensure successful delivery of strategic objectives.

Responsibilities:

• Coordinate multiple projects by developing detailed work plans, timelines, and milestones to ensure successful delivery of strategic objectives
• Partner with leadership and cross‑functional stakeholders (e.g., management, production, marketing, and operations) to define project requirements, specifications, and execution approach
• Facilitate alignment across teams in a matrixed environment, proactively identifying dependencies, risks, and potential roadblocks
• Prepare clear, concise, and executive‑ready communications, including status updates, presentations, and written deliverables
• Track project progress and performance, ensuring deadlines, quality standards, and objectives are consistently met
• Apply structured problem‑solving to resolve issues, make recommendations, and drive decisions forward
• Operate independently with strong time‑management and prioritization skills in a remote work environment
• Support continuous improvement of project processes, tools, and governance practices

Requirements:

• Bachelor's degree in Business Administration or a related field
• 5–7 years of experience in project management, program management, strategy, or a related discipline
• Proven experience coordinating projects across multiple stakeholders in a matrixed organization
• Strong verbal and written communication skills with the ability to craft clear, compelling narratives for senior audiences
• Demonstrated strategic thinking, analytical skills, and proactive problem‑solving ability
• High level of attention to detail with strong organizational and execution skills
• Ability to work independently, manage competing priorities, and meet deadlines with minimal oversight
• Proficiency with common business and project tools such as Word, PowerPoint, Project, Visio, or equivalent platforms
• PMI or PMP certification
• Experience supporting enterprise‑level or large‑scale strategic initiative
• Background working in fast‑paced, evolving environments with shifting priorities
• Demonstrated ability to anticipate risks and influence outcomes without direct authority
• Experience presenting recommendations and insights to executive or senior leadership audiences