Railsware is looking for a QA Engineer who is passionate about ensuring product quality for Coupler.io, a no-code data integration and analytics platform. The role involves testing integrations, investigating edge cases, and collaborating with engineering, product, and support teams to resolve complex issues.
Responsibilities:
- Analyze requirements, test functionality, and identify defects and edge cases
- Own investigation of complex customer issues through L3 support, driving root cause resolution
- Validate third-party API integrations across testing and production environments
- Partner with engineering and product to resolve issues and improve system reliability
- Improve QA practices and elevate debugging and investigation standards
- Support releases and ensure stable rollouts with active post-release follow-up
Requirements:
- Strong experience with manual testing and end-to-end validation
- Experience in investigating customer issues and performing root cause analysis
- Experience in API testing (working with docs + real behavior, identifying inconsistencies)
- Experience in building and improving QA processes
- Strong debugging and problem-solving skills, including log analysis (CloudWatch, Logs Explorer)
- Good understanding of networks, HTTP, APIs, and web/client architectures
- Experience with version control systems (GitHub, GitLab, etc.)
- Experience using AI tools for workflow optimization
- Ability to translate technical concepts for different audiences (engineering ↔ non-technical)
- Strong sense of ownership and accountability
- Structured, detail-oriented approach
- Fluent English (written and spoken)
- Experience with Playwright (TypeScript)