Salesforce Business Analyst

Job Title: Salesforce Business Analyst

Location: King of Prussia, PA (Hybrid, 4 days onsite/1day remote)

Duration: Long Term Contract

Mode of client interview: Face to Face

Experience: 10+ years Certifications: Minimum 3 Salesforce certifications (Salesforce Admin and Sales Cloud Consultant and CPQ or Service Cloud or Marketing Cloud or Data Cloud)

Role Overview:

The Salesforce Business Analyst will act as a bridge between business stakeholders and technical teams, ensuring Salesforce solutions meet organizational goals. This role requires deep expertise in Salesforce Clouds, strong analytical skills, and the ability to document and capture business requirements to align with Salesforce Solution.

Required Skills & Qualifications

12+ years in IT with at least 8 years as a Salesforce Business Analyst.

Proven experience in multi-cloud Salesforce implementations.

Technical Knowledge:

Strong understanding of Salesforce data model, automation tools (Flows, Process Builder), and reporting.

Familiarity with integration tools and data migration strategies.

Ability to create reports & dashboards in Salesforce

Ability to download Salesforce data using data loader

Ability to work within Excel Sheet Pivot tables , VLOOKUP.

Key Responsibilities:

Collaborate with business stakeholders to understand processes, scope and pain points.

Document functional requirements, user stories, and acceptance criteria.

Align requirements working with Salesforce solution team

Conduct business gap analysis & FIT Gap analysis

Ability to run Salesforce reports and dashboards and perform data analysis

Own Requirements end to end.

Solution Design & Validation:

Work closely with architects and developers to share requirements and provide clarity on solutions.

Validate solutions against business needs and Salesforce best practices.

Conduct demo and smoke testing of delivered solutions

Process Optimization:

Identify opportunities for automation and process improvements within Salesforce.

Business gaps of processes ( to be and current state)

Testing & Quality Assurance:

Support UAT, triage defects, smoke test , validate defects, and ensure successful deployment.

Stakeholder Communication:

Act as a liaison between business and technical teams, ensuring clear communication and alignment.

Training & Documentation:

Prepare user guides and conduct training sessions for end-users.

About Logisoft:

We represent Logisoft Technologies, Inc. with pride; We present ourselves as a premiere Technology, Consulting, Product Development, and Software Services Company.

Our Head Office is located in South Plainfield, NJ, and Our Offices location is in Hyderabad, INDIA & Accra, GHANA.

We are Microsoft Official Partners - A Microsoft Certified Partner that helps customers with a range of IT projects and specific IT solutions.

We started our journey in the year 2008. In the past 17+ years, we have acquired the trust of many IT market leaders.

LOGISOFT Technologies is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, national origin, ancestry, disability, marital status, or any other legally protected basis under federal, state or local law.

Interested candidates can apply directly to this posting or they can reach