Fraud Investigation Specialist

Immediate need for a talented Fraud Investigation Specialist. This is a 12 months contract opportunity with long-term potential and is location in Atlanta GA (Hybrid ). Please review the job description below and contact me ASAP if you are interested.

Job Diva ID: 26-12672

Pay Rate: $29- $31.77/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities :

• NOTE: 5 WEEKS ONSITE TRAINING WILL BE THERE.
• Independent fraud investigation and casework
• Conduct KYC (Know Your Customer) and KYB (Know Your Business) investigations
• Make outbound calls to customers to verify information
• Pull information from multiple data sources
• Make decisions with minimal supervision
• Operate in gray areas using critical thinking and judgment
• Review financial information (bank statements) for financial risk assessment
• Transaction monitoring and pattern analysis
• Review business credit reports
• Educate customers while gathering information
• Potential Supplemental Work:
• May shift to assist with inbound call volume (contact center) based on business need
• Could be combination of inbound and outbound calls

Key Requirements and Technology Experience:

• In-depth fraud investigation experience
• Highly Preferred: Account Takeover (ATO) review experience
• Highly Preferred: First-party fraud experience
• KYC/KYB experience (but NOT just KYC/KYB - need more holistic fraud background)
• Identity fraud investigation
• Transaction pattern analysis
• Experience reviewing financial statements (bank statements specifically)
• Surface-level financial risk assessment (NOT in-depth P&L, balance sheets, tax returns)
• Review of customer financial information for liquidity and risk factors
• Business credit review experience helpful
• Some underwriting background helpful but not critical
• Comfortable operating in gray areas
• Strong judgment and critical thinking
• Independent decision-making with minimal supervision
• Excellent verbal communication
• Comfortable making outbound calls and educating customers
• Ability to piece together information from multiple sources

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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