Food and Beverage Director

Company Description

Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

The Food & Beverage Director is responsible for the overall strategic leadership and daily management of all food and beverage outlets, banquets, bars, lounges, and culinary operations. This role ensures exceptional guest experiences, operational excellence, financial performance, and alignment with brand standards. The Director oversees all F&B team members, managers and chefs, drives profitability, ensures safety and compliance, develops departmental leaders, and executes property-wide strategies to elevate service, quality, and guest satisfaction.

• Assist in outlet menu design and development, including conducting quarterly menu item sales analysis for each outlet.
• Develop and implement training programs that support increased profitability, safety, and security standards.
• Analyze monthly Food & Beverage P&L statements and execute corrective action plans as needed to improve performance.
• Support catering operations by fielding inquiries and assisting with event coordination.
• Administer proactive labor and inventory management programs, including establishing and maintaining par levels across all F&B areas.
• Ensure compliance with company procedures for product ordering, receiving, inventory control, and cash handling.
• Collaborate with outlet managers to maintain proper operations, service standards, and accurate scheduling aligned with staff-to-sales guidelines.
• Conduct regular inspections and audits of F&B outlets to ensure compliance with safety, sanitation, inventory accuracy, and company performance programs.
• Other duties as assigned.

Supervisory Responsibilities

• Directly supervise team members at the location, ensuring smooth operations.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Train, coach, and mentor team members to maintain high performance standards.
• Plan, assign, and direct work to ensure efficient workflow.
• Assist in appraising performance and rewarding team members for their contributions.
• Address complaints a

Qualifications

• 10+ years of experience in the Food and Beverage or hospitality field, with at least 5 years in a senior leadership role.
• Demonstrated success in strategic planning and achieving measurable business outcomes.
• Bachelor's degree in Hospitality Management or related field.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.