Business Operations Analyst

Hillview Consulting Solutions is seeking a Business Operations Analyst to support cross-functional planning and AI-enabled workflow improvements. The role involves supervising headcount and budget, building status updates for leadership, and facilitating the deployment of AI tools across teams.

Responsibilities:

• Headcount and hiring support
• Lead employee hiring process. Support team members through the hiring process. Track health of hiring flow and unblock challenges to partner in building an extraordinary organization
• Prepare weekly/monthly hiring summaries and assist with approvals by coordinating with HR, Finance, and Hiring Managers
• Build dashboards and alerts to surface hiring pipeline status and capacity changes
• Budget and expense tracking
• Monitor day-to-day team expenses against budget; flag variances and risks early
• Support creation of automated expense trackers; use AI tools to identify anomalies and summarize insights
• Provide counsel on budget asks within the organization
• Events and cadence management
• Oversee onsite organizational events such as All Hands, workshops (for California remote only)
• Develop professional-grade slide presentations and documents for executive team and Board of Directors
• Resource and product planning coordination
• Assist in preparing data for resource planning and product portfolio reviews with the PMO organization and the central planning team
• Help compile capacity models and demand forecasts; use AI to generate draft analyses and scenario summaries
• AI adoption support
• Partner with dev leads within the organization to coordinate roll out of AI tools in the daily product development life cycle
• Identify workflow improvements, propose AI-driven opportunities, and track outcomes; ensure adherence to privacy and responsible AI guidelines
• Operational excellence and documentation
• Identify and implement incremental process improvements; develop best practices and how-to guides for repeatability

Requirements:

• 5+ years of work experience preferred
• BS/BA degree required
• Prior experience in business operations, technical project management, program management, or operations working on product development life cycle
• Track record of launching an end to end process including identifying roles & responsibilities, tools, training users to reporting on outcome
• Experience hosting all-hands and other in person events at scale
• Strong attention to detail with basic data skills: maintaining trackers, building dashboards, and interpreting operational metrics
• Exposure to AI or automation in workflows (e.g., using copilots, building lightweight automations, summarizing data with AI)
• Industry experience in commerce/ retail, consumer goods or internet services a plus