Hillview Consulting Solutions is seeking a Business Operations Analyst to support cross-functional planning and AI-enabled workflow improvements. The role involves supervising headcount and budget, building status updates for leadership, and facilitating the deployment of AI tools across teams.
Responsibilities:
- Headcount and hiring support
- Lead employee hiring process. Support team members through the hiring process. Track health of hiring flow and unblock challenges to partner in building an extraordinary organization
- Prepare weekly/monthly hiring summaries and assist with approvals by coordinating with HR, Finance, and Hiring Managers
- Build dashboards and alerts to surface hiring pipeline status and capacity changes
- Budget and expense tracking
- Monitor day-to-day team expenses against budget; flag variances and risks early
- Support creation of automated expense trackers; use AI tools to identify anomalies and summarize insights
- Provide counsel on budget asks within the organization
- Events and cadence management
- Oversee onsite organizational events such as All Hands, workshops (for California remote only)
- Develop professional-grade slide presentations and documents for executive team and Board of Directors
- Resource and product planning coordination
- Assist in preparing data for resource planning and product portfolio reviews with the PMO organization and the central planning team
- Help compile capacity models and demand forecasts; use AI to generate draft analyses and scenario summaries
- AI adoption support
- Partner with dev leads within the organization to coordinate roll out of AI tools in the daily product development life cycle
- Identify workflow improvements, propose AI-driven opportunities, and track outcomes; ensure adherence to privacy and responsible AI guidelines
- Operational excellence and documentation
- Identify and implement incremental process improvements; develop best practices and how-to guides for repeatability
Requirements:
- 5+ years of work experience preferred
- BS/BA degree required
- Prior experience in business operations, technical project management, program management, or operations working on product development life cycle
- Track record of launching an end to end process including identifying roles & responsibilities, tools, training users to reporting on outcome
- Experience hosting all-hands and other in person events at scale
- Strong attention to detail with basic data skills: maintaining trackers, building dashboards, and interpreting operational metrics
- Exposure to AI or automation in workflows (e.g., using copilots, building lightweight automations, summarizing data with AI)
- Industry experience in commerce/ retail, consumer goods or internet services a plus