Cyclotron, Inc. is a Microsoft Solutions Partner focused on the modern workplace, data, and AI. They are seeking a senior-level Project Manager with a strong background in IT services consulting to manage complex Microsoft-focused initiatives and ensure successful client engagements.
Responsibilities:
- Serve as the primary point of accountability and escalation for client engagements, owning the overall success of the relationship
- Build and maintain strong, trusted relationships with client stakeholders, delivery teams, and senior executives
- Act as a trusted advisor to the client, providing guidance throughout the project lifecycle—not just execution updates
- Demonstrate a deep understanding of the client’s business context, objectives, and “why” behind the project
- Drive business development by identifying upsell and cross-sell opportunities within existing accounts
- Plan, initiate, and manage complex Microsoft-centric projects from initiation through closure
- Develop and maintain detailed project plans covering scope, milestones, resources, budget, and dependencies
- Lead and coordinate cross-functional delivery teams to meet contractual commitments around scope, schedule, and budget
- Serve as the liaison between business and technical teams, ensuring clarity of requirements and alignment on delivery
- Maintain a complete and current understanding of project scope and proactively manage change
- Identify, assess, and proactively mitigate risks and issues throughout the lifecycle of the engagement
- Monitor progress against plans, standards, and cost targets; adjust approach as needed to drive successful outcomes
- Ensure deliverables meet quality expectations through review, validation, and continuous improvement
- Understand project funding milestones and contractual requirements; track progress and support billing and proof-of-execution activities
- Partner with resourcing and delivery teams to validate capacity, monitor actuals, and ensure alignment with contract assumptions
- Apply sound project management methodology and judgment to lead teams, resolve conflicts, and remove blockers
- Mentor delivery team members and, where appropriate, client stakeholders
- Evaluate project outcomes against defined objectives and KPIs
- Conduct post-project reviews to capture lessons learned and identify process improvement opportunities
- Contribute as a thought leader within the EMO, bringing a growth mindset and continuous improvement focus
Requirements:
- 8+ years of experience in strategic consulting and project management within an enterprise client-facing role
- Proven track record managing complex projects involving multiple stakeholders, cross-functional teams, and executive audiences
- Strong understanding of the Software Development Lifecycle (SDLC) and modern project delivery methodologies (Agile, Hybrid, Waterfall)
- Solid technical foundation, including experience with Microsoft technologies and cloud-based solutions
- Experience managing project financials, including budgets, forecasting, and milestone-based funding
- Demonstrated strength in client engagement management, including expectation setting, executive communication, risk mitigation, and issue resolution
- Excellent verbal and written communication skills with audiences at all organizational levels
- Ability to translate complex technical and business concepts into clear, actionable plans and insights
- Confident decision-maker with strong analytical and problem-solving skills
- Highly organized, detail-oriented, and capable of managing multiple concurrent engagements
- Collaborative leadership style with strong interpersonal and conflict-resolution skills
- Proficiency with Microsoft Office tools and Microsoft Project
- Bachelor's degree preferred
- PMP, PRINCE2, Agile certification, or equivalent project management education preferred
- Prior experience delivering Microsoft Cloud projects or working with Microsoft funding programs is a plus