Senior Project Manager | ELN

Dotmatics is a company dedicated to intertwining science, data, and decision-making for innovation. They are seeking a Senior Project Manager to manage large Scientific SaaS delivery and implementation projects, ensuring clients achieve their desired outcomes and adopt their solutions.

Responsibilities:

• Develop, plan and manage the implementation of challenging Customer projects across disparate organizations in line with the Dotmatics project lifecycle using agile methodologies and hybrid-agile approaches
• Lead full cycle project delivery for complex enterprise level SaaS software
• Manage large technical & digital transformation programmes
• Develop project objectives, by identifying requirements and barriers to projects, including cost, time, scope, and resources
• Lead resolutions of any customer or team problem related to their discipline/project
• Proactively identify problems that challenge our scale or business or customer direction
• Effectively communicate and support changes to adapt to challenges by taking accountability for the project’s success. This may require working across a number of different aspects, e.g. equipment, business processes, vendor management, technical implementation, deployment and training
• Ensure the project is compliant with relevant standards, regulatory requirements and contractual agreements while suggesting and coordinating system improvements
• Provide overall leadership to team leads and project staff both intra- and inter-company
• Advocate for Dotmatics’ interests by working closely with Services Consultants, Developers, Product Management, Leadership, Legal, Sales and other Customer Operations functions ensuring overall success of the project(s)
• Prepare and present internal and external executive briefings, including recommendations for executive action
• Manage of project expenditures, both capital and expense and partnering with finance to ensure timely and accurate service invoicing for projects
• Lead the creation of proposals and estimates for Service Delivery projects from project extensions with existing customers to working on new proposals with Sales and Pre-Sales

Requirements:

• 10+ years experience in SaaS Enterprise implementation/delivery projects
• Project Management Certification such as PMP
• Certified Scrum Master (CSM), Professional Scrum Master (PSM) or equivalent
• Experience in successfully setting up agile project deliveries
• Experience of managing SaaS configuration projects throughout their life cycle
• Organising and facilitating scrum events in the capacity of Scrum Master
• Managing the delivery of SaaS enterprise configuration projects that may have significant risks
• Ability to manage projects for T1/Enterprise customers or multiple concurrent projects for T2 customers
• Engaging with senior stakeholders and customers to understand their needs and ensure their expectations are met
• Motivating, managing, and developing teams of globally dispersed people, consultants, and organizations globally disbursed teams, in a virtual setting
• Advising, coaching and supporting customers through organisational change initiatives to aid software adoption and uptake
• Ensuring that projects meet quality, schedule, and financial goals, and align with Company ORKs (Organisational Key Results)
• Identifying and managing obstacles and risks, and developing contingency plans
• Leading issues to resolution that have broad business impacts, providing executive teams with strategic recommendations and solutions
• Continuously improving the delivery process and team performance
• Managing multi-million dollar program expenditures, both capital and expense and partnering with finance to ensure timely and accurate service invoicing for projects, while ensuring alignment with company OKR's (Organisational Key Results) & financial targets
• Leading the creation of proposals and estimates for Service Delivery projects from project extensions with existing customers to working on new proposals with Sales and Pre-Sales
• A background in either chemistry, biology or life sciences