Shield AI is a venture-backed deep-tech company focused on protecting service members and civilians with intelligent systems. The Global Mobility Manager will lead the global mobility strategy, ensuring compliant and employee-centric talent movement across international locations, while managing program delivery, policy governance, and vendor management.
Responsibilities:
- Own and drive the end-to-end execution of global mobility programs, focusing on operating and scaling an established program
- Lead day-to-day program delivery, including training, education, and consistent execution across regions (80% focus of role)
- Evolve and scale mobility policies (e.g., long- and short-term assignments, permanent transfers, cross-border remote work) to ensure alignment with business needs and practical application (20% focus of role)
- Establish and optimize scalable, repeatable processes across key mobility types, including long-term expatriate assignments, short-term assignments and secondments, intra-company transfers, permanent relocations, cross-border remote work, and PEO-to-entity transitions
- Drive continuous improvement using data, feedback, and operational insights to enhance efficiency, employee experience, and program impact
- Ensure programs are cost-effective, scalable, and aligned with talent strategy and workforce planning
- Evaluate and implement new mobility approaches (e.g., commuter or virtual assignments) to expand program capability
- Partner with Talent Acquisitions, and business leaders to ensure strong adoption and enablement of mobility programs across regions
- Balance global standardization with regional flexibility to ensure programs are both consistent and locally executable
- Ensure compliance with immigration laws, tax regulations, and employment legislation across jurisdictions
- Partner with Legal and Tax teams to mitigate risks related to cross-border employment
- Maintain strong governance practices, including documentation, audit readiness, and policy controls
- Monitor regulatory changes and update programs accordingly
- Oversee end-to-end mobility lifecycle: initiation, relocation, onboarding, assignment management, and repatriation
- Ensure high-quality employee experience for assignees and their families
- Manage relocation vendors and service providers (e.g., RMCs, immigration counsel, tax advisors)
- Establish and monitor SLAs and KPIs for service delivery
- Partner with HRBPs, Talent Acquisition, Compensation, and business leaders to support global hiring and workforce deployment
- Advise stakeholders on mobility risks, costs, and best practices to inform decision-making
- Own training, education, and enablement of mobility programs to drive understanding, adoption, and consistent execution
- Lead change management efforts, including communication and stakeholder engagement, to support program rollout and scaling
- Serve as the primary escalation point, resolving mobility concerns and identifying root causes for improvement
- Develop and maintain dashboards and reports on global mobility activity, costs, trends, and compliance metrics
- Analyze trends to inform decisions and improve program outcomes
- Manage mobility budgets, forecasts, and cost projections
- Track ROI of mobility programs and identify cost optimization opportunities
- Ensure accurate reporting for internal stakeholders and external compliance requirements
- Manage relationships with relocation management companies (RMCs), immigration providers, and tax vendors
- Evaluate vendor performance and conduct regular business reviews
- Lead implementation and optimization of mobility technologies and tools
- Drive automation and process improvements