Sr Network Operations Engineer NOC III- IN

Rackspace Technology is a multicloud solutions expert, known for delivering end-to-end solutions across applications, data, and security. They are seeking a Sr Network Operations Engineer NOC III responsible for monitoring, troubleshooting, and managing the organization's network infrastructure, ensuring availability, performance, and security of network services.

Responsibilities:

• Network Monitoring: Continuously monitor the network to ensure uptime and performance, using network monitoring tools to identify and resolve issues proactively
• Incident Management: Respond to service-related incidents, troubleshoot issues, and provide solutions to minimize downtime
• Documentation: Maintain accurate records of network configurations, incidents, changes, and performance metrics
• Collaboration: Work closely with the IT support team, system administrators, and other departments to ensure network alignment with organizational goals
• Disaster Recovery: Assist in developing and implementing network disaster recovery plans and business continuity strategies
• Reporting: Provide regular reports on network performance, incidents, and improvements

Requirements:

• Experience with network hardware (routers, switches, firewalls, etc.)
• Experience with operating systems (Linux, Windows Server)
• Experience with network protocols (TCP/IP, DNS, DHCP, etc.)
• Familiarity with network monitoring tools like SolarWinds, Nagios, or PRTG
• Knowledge of network security best practices, including VPNs, firewalls, and intrusion detection systems (IDS)
• Strong problem-solving skills to identify and resolve network-related issues quickly and efficiently
• Ability to clearly document and communicate technical information to non-technical stakeholders
• 10+ years of experience
• Immediate joiner preferred