Senior Consulting Engineer - Physical Security

CDW is a Fortune 500 technology solutions provider that helps organizations achieve what’s possible through technology. They are seeking a Senior Consulting Engineer to perform client consultations, design and implement physical security systems, and support complex hardware/software solutions.

Responsibilities:

• Perform client consultation: plan, design, implement, and support Physical Security Systems
• Develop and implement the technical architecture and physical design of the network: analyze existing Physical Security Systems and recommend solutions
• Set up, configure, and test Physical Security Systems that include video surveillance, access control, sensors, air quality control, and third-party integrations
• Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
• Assist Account Managers during the sales process by educating the customer about new technologies in the Physical Security space. Identify and communicate potential opportunities for cross-selling to the sales team
• Assist in the management of projects using CDW's project management methodology. Follow life-cycle oriented processes and procedures
• Ensure a stable performance environment for enterprise computer applications
• Participate in various IT projects intended to continually improve/upgrade converged network solutions
• Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements
• Serve as technical point of contact on customer engagements
• Create and execute test plans to meet project requirements for assigned components
• Manage time and expense to meet or exceed expectations defined in the Statement of Work
• Provide high quality content deliverables using the appropriate document templates
• Ensure solution is implemented as designed to the customer’s satisfaction and approval
• Work with Professional Services Managers, ATAE's, Project Managers, Partners, and customers to manage expectations and timelines to ensure expectations and commitments are being met
• Conduct/lead design workshops for complex designs to meet customer, partners, business, and technical objectives
• Proactively develop plans and activities to avoid problems
• Educate the customer on solution as appropriate throughout the life of the project or service life

Requirements:

• Bachelors degree and 5+ years of experience delivering complex technical solutions including planning, development, implementation, and support. Or, 9+ years of experience delivering complex technical solutions including planning, development, implementation and support
• Hands-on Genetec or Verkada systems engineering experience
• Ability to work weekends and/or off hours as necessary to meet clients' needs
• Ability to travel between 25%-50%
• Ability to effectively communicate with clients
• Physically able to lift up to 30 pounds of equipment
• Attention to detail on inventory and logistics is important
• Minimum of 2 years related experience in infrastructure/network environments, with some experience in network engineering (hardware and software), network security practices and designing, planning, and implementing LANs and WANs using the latest technology
• 2 years consulting experience, a plus
• Experience in Milestone systems engineering experience, a plus
• Minimum of one year experience in programming or analytical work, a plus
• Axis Certified Professional Certification, a plus
• Genetec Security Center Omnicast and Synergis Certificates, a plus
• Milestone Certified Integration Technician Certificate, a plus
• Meraki MV Experience, a plus
• Verkada Experience, a plus
• Video Surveillance System Implementation Experience, a plus
• Access Control System Implementation Experience, a plus
• Environmental Sensor Implementation Experience, a plus
• IoT Device Implementation Experience, a plus