Product Manager - Payments

Product Manager - Payments Berkeley Heights, NJ

Required experience

• 5+ years in payments product management or solutions architecture roles.
• Proven experience documenting and operationalizing end-to-end payment flows, from customer initiation through settlement and payout.
• Strong understanding of ledgering concepts and balance behavior. Comfortable explaining pending vs available, posting events, adjustments, holds/reserves, and reconciliation drivers.
• Experience coordinating across engineering, ops, risk/compliance, and client-facing teams in regulated or high-control environments.
• Demonstrated ability to produce crisp documentation such as swimlanes, state diagrams, event catalogs, and requirements that teams actually use.

Strongly preferred

• Experience with platforms/marketplaces and multi-party money movement (seller payouts, splits, fees, reserves).
• Familiarity with payout rails and concepts such as ACH, RTP, wires, push-to-card/OCT, wallets, and payouts.
• Experience collaborating on developer-facing products (APIs, webhooks, event models, idempotency, status semantics).
• Prior experience in payment operations, reconciliation, disputes/chargebacks, or funds movement controls.

Skills and working style

• Excellent written communication with a bias toward clear, durable artifacts.
• Strong facilitation skills to drive decisions and alignment in ambiguous areas.
• Comfortable operating as a glue role. Can translate between technical and non-technical audiences.
• Highly organized with strong attention to detail, while still surfacing executive-level summaries.

Tools and documentation formats (expected)

• Ability to create professional diagrams and structured documentation in tools like Confluence, Miro/Lucidchart, Jira, and PowerPoint.
• Comfort working with API specs (OpenAPI/Swagger) and event schemas at a conceptual level (not coding, but precise definitions).