Senior Business Applications Analyst

Blue Cross NC is a healthcare organization seeking a Senior Business Applications Analyst. The role involves identifying business requirements, leading the configuration and administration of packaged software, and serving as a subject matter expert to ensure effective implementation and support of business solutions.

Responsibilities:

• Identify business requirements and solutions related to the support of the specific business area for implementation of a packaged system software
• Lead configuration and administration of the Packaged Software, and participating in process design, and system testing
• 5+ years of hands-on experience with Facets medical plan product configuration, including benefits, accumulators, and effective-date driven changes
• Working knowledge of SQL, including the ability to run basic queries to validate data, perform analysis, and support troubleshooting efforts
• Serve as the subject matter expert for application areas, including data definitions, usage and file structure, technical structure of the code and the business rules, and structure of requirements that governs the functionality of the system
• Lead development of Package Software modification requirements and Interface Design Specifications
• Configure necessary tables in Packaged Software to support the specific business areas
• Establish and maintain all Packaged Software file configuration, including complex tasks
• Plan and serve as a key liaison with business areas during development and implementation
• Independently analyze business problems or opportunities; develop recommendations and solutions for those problems/opportunities, implement those solutions, and provide communications on the associated actions, business impacts, and results
• Facilitate completion of projects within the allocated time and budget
• Provide direction and assistance to junior staff members
• Provide technical leadership and application expertise to at least one business project team and non-project related activities
• Provide detailed configuration expertise to customers and business partners. This includes verbal, written, and electronic communication, and delivering presentations when needed
• Provide consultative support in analyzing business requirements / use cases / functional requirements in order to ensure the development of efficient enterprise solutions
• Perform analysis of current usage of Package Software and reports back to business areas regarding improvements in process, data quality and results
• Perform key components of the System Development Life Cycle (SDLC): Designing –building solutions that support business needs, Code Development and Maintenance, Unit Testing – creating sample data sets to validate that the code is developed to perform as intended, Documentation – writing system/technical specifications to ensure solution supports functional requirements

Requirements:

• 5+ years of hands-on experience with Facets medical plan product configuration, including benefits, accumulators, and effective-date driven changes
• Working knowledge of SQL, including the ability to run basic queries to validate data, perform analysis, and support troubleshooting efforts
• Serve as the subject matter expert for application areas, including data definitions, usage and file structure, technical structure of the code and the business rules, and structure of requirements that governs the functionality of the system
• Lead development of Package Software modification requirements and Interface Design Specifications
• Configure necessary tables in Packaged Software to support the specific business areas
• Establish and maintain all Packaged Software file configuration, including complex tasks
• Plan and serve as a key liaison with business areas during development and implementation
• Independently analyze business problems or opportunities; develop recommendations and solutions for those problems/opportunities, implement those solutions, and provide communications on the associated actions, business impacts, and results
• Facilitate completion of projects within the allocated time and budget
• Provide direction and assistance to junior staff members
• Provide technical leadership and application expertise to at least one business project team and non-project related activities
• Provide detailed configuration expertise to customers and business partners
• Provide consultative support in analyzing business requirements / use cases / functional requirements in order to ensure the development of efficient enterprise solutions
• Perform analysis of current usage of Package Software and reports back to business areas regarding improvements in process, data quality and results
• Perform key components of the System Development Life Cycle (SDLC): Designing, Code Development and Maintenance, Unit Testing, Documentation
• Bachelor's degree or advanced degree (where required)
• 5+ years of experience in related field
• In lieu of degree, 7+ years of experience in related field