Business Support Analyst - Virtual Assistant

ProSidian Consulting is a Management and Operations Consulting Services firm that focuses on delivering tailored solutions to clients. They are seeking a Business Support Analyst - Virtual Assistant to provide business support for daily activities, including organizing files, creating marketing materials, and assisting with operations and business development tasks.

Responsibilities:

• Organize and update files
• Create marketing materials
• Support business development
• Assist with operations and related activities
• Draft/formal policies and guidelines
• Perform research
• Assist in creating presentations and sales materials
• Arrange travel itineraries, flights, and rooms
• Track and manage expenses and payments
• Perform general executive assistant duties
• Format and type documents
• Make travel arrangements
• Manage calendars
• Arrange meetings and appointments
• Perform research and set up opportunity pipelines
• Update social media
• Write articles and content
• Accurately record minutes from meetings
• Answer and direct phone calls; organize correspondence and answer emails
• Digitally file and retrieve corporate records, documents, and reports
• Document management - upload
• Follow up with clients and vendors on various issues/projects
• Handle a variety of administrative support tasks
• Handle confidential employer and client information
• Help prepare for meetings
• Other ad hoc tasks relevant to the role
• Take notes or transcribe meetings
• Arrange payments for vendors, travel, and sales expenses
• Assist with tasks related to proposal development while providing general administrative support
• Customer information management
• Manage a contact list
• Manage filing systems, update records, and organize documentation
• Administrative tasks, data entry, expense reports, and schedule appointments on an ongoing basis
• Perform market research and other office administrator tasks
• Performing office duties that include ordering supplies and managing a records database
• Prospecting (procurement forecast and other) and prospecting follow-up
• Reach out to potential and current partners to schedule collaborative sessions related to ongoing business pursuits
• Researching and conducting data to prepare internal- and external-facing documents and deliverables
• Procurement forecast research, analysis, identification, selection, and outreach for opportunities aligned with ProSidian solution offerings
• Pipeline sheet updates, research, analysis, and outreach for opportunities aligned with ProSidian solution offerings
• Proposal/sources sought/ and request for information template staging and proposal support aligned with ProSidian solution offerings
• Staging and updates of proposal pricing spreadsheets and proposal support aligned with ProSidian solution offerings
• Research, identification, and organizing networking and introductory meetings with current and prospective partners aligned with ProSidian solution offerings
• Assist in research and writing topics, clients, and opportunities related to ProSidian Consulting services for private companies, Fortune 1,000 enterprises, and government agencies of all sizes
• Create presentations, as assigned
• Generate and send template emails, letters, and text messages
• LinkedIn posts & messaging
• Manage social media accounts and replies
• PDF conversion, splitting, and merging
• Prepare and create PowerPoint presentations and materials as needed; research materials and sources for presentations
• Proof/edit documents
• Social media management (Facebook | LinkedIn | Twitter | Instagram | Other - Hootsuite)
• Support the production of marketing materials and thought leadership related to ProSidian solution sets - www.ProSidian.com
• Create, complete, update, and publish ProSidian PowerPoint presentations
• Create, complete, update, and publish ProSidian social media, LinkedIn and Twitter/Hootsuite posts, and website content
• Prepare and organize databases and reports
• Prepare customer spreadsheets and keep online records
• Present excellent customer-service skills to customers and clients
• Using various software, including word processing, spreadsheets, databases, and presentation software
• Create purchase orders and track and manage payments

Requirements:

• Consecutive employment in a position with comparable responsibilities within the past five (5) years
• Able to use a computer to communicate via email
• Proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position
• Able to organize and manage large amounts of files, tasks, schedules, and information
• Able to work nights, weekends, extended hours, and holidays as needed
• Computer with internet access and a Quiet work area away from distractions
• Excellent phone, email, and instant messaging communication skills
• Excellent, effective, and efficient time management skills, organizational skills
• Experience with Google Docs, cloud services, and other technology tools
• Highly organized and able to multitask and work well with fast-paced directions and instructions
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Must be able to work independently and get the job done with the ability to read, understand, and follow oral and written instructions
• Proficient computer skills, including Microsoft Office Suite (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• Proven experience as a Virtual Assistant or relevant role
• Self-directed and able to work without supervision and strong customer service and presentation skills
• Two years' previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred
• Strong writer and can repurpose content from existing content
• Impeccable attention to detail
• Experience in the Consulting Services industry
• Tech-savvy and have experience with social media as well as web conferencing tools
• Project management skillset
• Excellent with quality control and managing content on LinkedIn
• Self-starter and eager to take the initiative
• Personally invested in self-development
• High emotional maturity and do not get hung up on day-to-day minutia
• Thick skin that can handle direct communication
• Efficient and succinct
• Dependable and understand the value of time and meeting deadlines
• Take ownership and pride in your work
• Impeccable follow-through and always close loops
• Positive, high-energy attitude and 'get it done' mindset
• Proactive - still thinking two steps ahead
• Resourceful and bring solutions to the table
• Politically neutral and don't dive into controversial topics