Analyze dining operations, including labor, food cost, occupancy, and participation rates
Monitor key performance indicators (KPIs) across multiple communities
Identify trends, inefficiencies, and opportunities for cost control and revenue growth
Support budgeting, forecasting, and variance analysis
Evaluate resident satisfaction surveys and dining feedback
Identify patterns in preferences, complaints, and engagement levels
Partner with operations to improve dining programs, menus, and service models
Assess workflows across fine dining, casual dining, and hospitality venues
Recommend process improvements aligned with Culinesse standards and SOPs
Support implementation of best practices across communities
Develop dashboards and reports for leadership and client partners
Translate data into clear, actionable insights for non-technical stakeholders
Present findings and recommendations to internal teams and clients
Assist with proposals, pro formas, and new business opportunities
Analyze the performance of existing contracts and benchmark against industry standards
Support strategic initiatives, including service model enhancements and pricing strategies

Bachelor’s degree in Business, Hospitality Management, Finance, or related field
3–7+ years of experience in business analysis, hospitality analytics, or senior living
Strong understanding of foodservice or hospitality operations (preferred)
Advanced proficiency in Excel; experience with BI tools (Power BI, Tableau)
Experience working with financial data (P&L, budgets, forecasting)
Strong communication and presentation skills

Business Analyst

Key skills