Rangam is a tech company seeking a Research Program Manager to oversee Research Operations. The role involves managing centralized research programs, budget forecasting, participant recruitment, and enhancing team efficiency through strategic initiatives and stakeholder collaboration.
Responsibilities:
- Define and manage strategic initiatives that improve team efficiency and impact, establishing operational systems and outcomes
- Proactively identify and partner with stakeholders on internal processes, templates, and guidelines to improve team optimization and documentation
- Partner with team leadership on establishing effective team communication, information distribution, and cross-team collaboration
- Partner with cross-functional teams such as Sourcing and Vendor Engagements to enable efficient MSL contracting
- Manage relationship with select group of preferred vendors, building the business-specific operations and processes needed to streamline intake
- Manage the operational and financial efficiency of the MSL budget by maintaining accurate and up-to-date financial datasets, files, and reports
- Perform data analysis and provide insights to inform and support business driven decisions
- Prepare metric-driven status reports by gathering, analyzing and summarizing relevant information
- Proactively manage expectations: define clear program roadmaps, provide frequent program updates, identify and communicate risks and adjustments, and ensure commitments are delivered
- Provide flexible approaches that meet team needs, including the ability to move fast and make progress or navigate blocks quickly
- Experience integrating AI tools and workflows into business operations or program management
- Demonstrated ability to drive responsible and ethical AI adoption in cross-functional settings. Strong communication skills
- Experience building relationships with peers and executive stakeholders and collaborating with cross-functional teams across multiple locations. Experience leveraging data to inform decisions and drive change
Requirements:
- Research apparition
- AI fluency - native skills
- Stakeholder Management & Collaboration
- Research Operations Expertise
- Prior Client
- Experience integrating AI tools and workflows into business operations or program management
- Demonstrated ability to drive responsible and ethical AI adoption in cross-functional settings
- Strong communication skills
- Experience building relationships with peers and executive stakeholders and collaborating with cross-functional teams across multiple locations
- Experience leveraging data to inform decisions and drive change
- Big tech experience
- Market research sample provider - preferable
- Data-Driven Decision Making