Product Analyst

Tracera is an AI-enabled Sustainability Data Platform focused on automating ESG data gathering and providing real-time insights into ESG factors. The Software Product Analyst will manage product features related to greenhouse gas calculation and reporting, collaborating with sales, customer success, and engineering teams to enhance the platform and support sustainability efforts.

Responsibilities:

• Own the end-to-end product management of the Tracera platform
• Prioritize new features based on business objectives, client feedback, and user research
• Define detailed feature requirements and clear acceptance criteria
• Collaborate closely with Engineering to bring new features to life
• Lead QA efforts and ensure seamless client onboarding for newly launched features
• Drive enhancements to the customer product experience through proactive feedback and iteration
• Support customer success teams in bug triage, prioritization, and resolution
• Champion the voice of the customer to ensure the platform continuously meets client needs
• Ensure our product remains competitive through market & competitor research
• Design end-to-end product offerings including pricing for Sales & Customer Success teams to leverage
• Define detailed quarterly and vision driven annual roadmaps