Interface Specialist

Role: Interface Specialist
Location: Remote

To ensure we are seeing the right caliber of talent, please make sure you are sending candidates who meet the following "Must-Have" criteria

• Health Level 7(HL7) Implementation: Must know how to build, map and troubleshoot health data messages to ensure they flow correctly between systems
• EMR (Electronic Medical Records) and LIS (Lab Information System): Candidates must be able to understand how platforms in the lab system receive data.
• Interface Project Lifecycle: Lifecycle: Implementation, testing, and go-live experience is required.

Job Description:

Position Summary
This position is responsible for the development, implementation, and support of interfaces between
Quest Diagnostic applications and customer applications or Quest Lab Systems to Quest Laboratory
instruments.
Responsibilities
Performs and facilitates research and testing, provide overall project leadership to ensure interfaces
conform to the Quest HL7 standards.
Responsible for multiple implementations or conversion projects.
Participates in information gathering for interface requirements.
Educates and directly interacts with stakeholders to help them understand the benefits and
limitations of their specific EMR/LIS-Interface during implementation.
Provides direct interaction with client and client s vendor
Designs and oversees interface implementation project plan.
Responsible for providing project status updates.
Will provide communications such as go-live notices, support documentation and operational
checklists to our internal organization relative to any new or change to existing client interface.
Implementation of communication scripts and protocols to include dialup, VPN and frame and
web services.
Provides 3rd tier support (as defined in the Support SOP) to EMR/LIS-Interface related problems.
Provides post implementation support
Responsible for escalating implementation and support issues to appropriate persons or groups
for resolution.
Coordinate user-group sessions with EMR/LIS-Interfaced clients and internal staff to provide a
forum for exchange of ideas to improve the overall delivery of our services.
Meets productivity requirements for this position
Required Skills
HL7 (Health Level 7) implementation experience required
EMR (Electronic Medical Records) and LIS (Lab Information System) software experience required
Interface project implementation experience required
Interface project testing experience preferred/helpful
Interface project go-live experience required