Senior Director, Engineering Operations & Platform

Alma is on a mission to simplify access to high-quality, affordable mental health care. The Senior Director, Engineering Operations & Platform will lead the transformation of engineering practices and drive the integration of AI across workflows to enhance productivity and operational excellence.

Responsibilities:

• Directly manage the Infra and DevX platform teams, ensuring they are well-resourced, high-performing, and delivering foundational capabilities that accelerate product development. You will also guide the potential future build-out of a software platform group
• Collaborate closely with Engineering, InfoSec, IT, and Product peers to ensure cohesive and integrated strategies. You will draft and present compelling platform strategies, roadmaps, and progress to various stakeholders, from individual contributors to executive leadership
• Organize and drive departmental activities that contribute to skill development and team cohesion, such as training and knowledge-sharing sessions, specifically on AI tools and best practices
• Analyze software budgets and project costs to identify opportunities for efficiency and cost reduction, proposing AI-driven solutions where appropriate

Requirements:

• Strategic & Transformational Leadership: You have a track record of defining a clear vision and leading scaled organizational and technical transformations. You are a practitioner of Transformational Leadership and Generative Culture, with demonstrated success in implementing 'Shift Left' principles across quality, architecture, and security
• Deep Technical and Operational Expertise: You possess a deep understanding and practical experience with modern software development lifecycle practices, including Lean, Dual-Track Agile, DevOps, continuous delivery, and scalable cloud technologies. You have proven experience leading multiple teams and driving operational excellence. You have either led platform teams (Infrastructure, Developer Experience, etc.) or have deep experience using and adopting platforms on your teams
• Data-Driven Influence & Accountability: You are highly analytical and data-driven, with demonstrated success in defining, tracking, and acting upon key engineering metrics, like DORA metrics. You have exceptional communication skills with a track record of fostering accountability and influencing stakeholders across the organization to achieve shared goals
• AI-First Mindset & Implementation: You have a demonstrated history of identifying, deploying, and driving the pervasive adoption of new tools, with a strong emphasis on leveraging and maximizing the utility of AI-powered solutions across groups of engineers