US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking a partner-focused professional to support onboarding and activation of real estate partners in a fast-paced environment. The role involves managing onboarding processes, conducting virtual sessions, and collaborating with internal teams to ensure a seamless transition for partners.
Responsibilities:
- Manage onboarding and activation of real estate partners across defined program milestones
- Conduct virtual onboarding sessions, walkthroughs, and presentations for partner teams
- Guide partners through required steps, ensuring timely completion and readiness for launch
- Act as a primary point of contact for partner questions, concerns, and issue resolution
- Drive partner accountability by influencing progress and maintaining momentum through the onboarding pipeline
- Manage multiple partner accounts simultaneously within tight timelines (30-45 day cycles)
- Collaborate cross-functionally with internal stakeholders (product, program, operations) to resolve blockers and improve processes
- Utilize CRM and operational tools to track progress, manage workflows, and maintain accurate records
- Support continuous improvement by sharing frontline feedback and identifying process enhancements
Requirements:
- 2-3+ years of experience in real estate, partner-facing, or client-facing roles
- Experience in onboarding, customer success, account management, or similar roles
- Excellent communication skills (verbal + written), especially in virtual settings
- Ability to operate in a fast-paced, evolving environment with shifting priorities
- Proficiency with tools such as Salesforce, Google Suite, Zoom, and workflow/project tools (e.g., Smartsheet or similar)
- Experience working with real estate agents, brokerages, or property platforms
- Background in program management, implementation, or onboarding roles
- Exposure to sales engagement tools (e.g., Salesloft or similar)
- Familiarity with managing partner pipelines or CRM-based workflows
- Experience in high-growth, pilot-driven, or rapidly evolving business environments
- Bachelor's degree or experience in related field
- Real Estate/Brokerage/Property Platform
- Sales Engagement tools