Senior Product Manager

Afresh is an AI platform for grocery that addresses food waste and enhances decision-making for partners like Albertsons and Meijer. The Senior Product Manager for Store Ordering will own the product vision and roadmap, drive cross-functional alignment, and ensure business outcomes align with the company's mission.

Responsibilities:

• Own the product vision, strategy, and multi-quarter roadmap for Store Ordering, aligning it with company-level goals and commercial priorities
• Drive performance, reliability, and measurable shrink and sales impact across the Store Ordering suite
• Lead roadmap prioritization with a strong strategic lens, balancing customer commitments, technical investments, and new value creation with clear, data-driven trade-offs
• Partner deeply with Data and ML teams to evolve forecasting and ordering policies, define guardrails, and proactively identify opportunities to push the frontier of ordering accuracy
• Shape and drive the strategy for adherence and input quality, including display controls, overrides, and detection of anomalous user behavior
• Lead large-scale, cross-functional delivery and change management for multi-chain rollouts, coordinating across engineering, design, data, and customer-facing teams
• Set the bar for operational excellence at scale: define and own SLAs, incident response processes, telemetry and alerting strategies, and on-call playbooks
• Serve as a trusted partner to key customer stakeholders; translate deep customer insight into product strategy. Own impact storytelling and support GTM on renewals and expansions
• Define and track key success metrics—accuracy, adoption, adherence, and business impact—and use them to drive continuous improvement
• Represent Store Ordering in leadership forums, influencing company-wide product and technical strategy

Requirements:

• 5+ years as a PM shipping customer-facing software, with significant experience owning and scaling a mature, in-market product
• Demonstrated ability to set product vision and strategy, not just execute on a roadmap—experience defining multi-quarter plans and aligning cross-functional leadership
• Track record of driving measurable business outcomes through product improvements: shipping incremental, low-risk rollouts while also making strategic bets
• Strong technical fluency: deep understanding of web and mobile architecture, comfortable reading and working with API specs, writing SQL, and engaging meaningfully with engineers and ML practitioners
• Sophisticated analytical decision-making: skilled at defining metrics frameworks, synthesizing qualitative and quantitative signals, and designing A/B tests or phased rollouts to de-risk changes
• Ownership mindset at a senior level: proactive leadership on incidents, SLAs, alerting, on-call coordination, and driving systemic fixes—not just one-off resolutions
• Excellent communicator who writes crisp PRDs, strategy docs, and change specs, and can influence and align senior stakeholders across product, engineering, commercial, and leadership
• Experience with rapidly creating prototypes using generative coding tools
• Experience working in supply chain, grocery, retail, or other operationally complex domains is a strong plus