Customer Engineer

Foresite Cybersecurity is seeking a Customer Engineer to lead the design and implementation of Google SecOps solutions for their clients. This role involves collaborating with various teams to optimize security architectures and ensure successful project delivery while providing technical mentorship and support.

Responsibilities:

• Architect Solutions: Lead the design, development, and implementation of Google SecOps solutions, ensuring architectures align with client objectives and risk tolerance
• Technical Ownership: Support Google Cloud Security opportunities by owning the technical aspects of solutions, delivering product briefings, proofs-of-concept (POCs), and demos
• Continuous Optimization: Research and evaluate new technologies to optimize security architectures and contribute to the development of industry best practices
• Bridge the Gap: Translate complex business requirements into technical specifications and prepare product messaging (white papers, SOWs, and response documents) to highlight value propositions
• Identify & Qualify: Collaborate with Security, Business, and Google Cloud teams to qualify opportunities and develop strategies to resolve technical or compliance blockers
• Commercial Support: Assist in pricing and commercial discussions, ensuring technical solutions are viable and accurately scoped
• Guide and Mentor: Provide technical mentorship to clients and internal teams, sharing expertise to empower others and drive project success
• Cross-Functional Engagement: Interact with Project Managers, Customer Success, and Marketing to ensure client satisfaction and organizational alignment
• Thought Leadership: Stay ahead of security trends and act as a credible voice for Foresite's security practice in professional environments

Requirements:

• Bachelor's degree (or equivalent experience)
• 3+ years of experience in security consulting, solutions architecture, or systems engineering within a cloud environment
• Strong understanding of security principles (Firewalls, EDR, IAM)
• Technical expertise in SIEM/SOAR, Threat Intelligence, and Cloud Security (CSPM, CWPP)
• Proven ability to learn new technologies quickly
• Effective communication skills across technical and executive audiences
• Expert proficiency in using AI systems to accelerate workflows
• Impeccable attention to detail in technical documentation
• Deep hands-on experience with Google SecOps (Chronicle SIEM/Siemplify SOAR), Google Threat Intelligence, or the Mandiant Advantage platform
• Experience with AI model security (Model Armor), Managed Browser solutions (Chrome Enterprise), or CSPM tools like Wiz
• Relevant certifications in Cloud or Security
• Experience in the retail, healthcare, energy, or chemical sectors
• Ability to develop detailed network architecture diagrams to illustrate complex data flows and system layouts
• Ability to travel up to 50% of the time as required