Product Designer

Aptarro is a company focused on enhancing healthcare providers' revenue cycle management. They are seeking a Product Designer to own the end-to-end user experience for their denial prevention platform, designing complex workflows and conducting user research to improve those experiences.

Responsibilities:

• Design end-to-end product experiences for complex denial prevention workflows — pattern review, rule recommendation, rule enablement, and outcome monitoring
• Create wireframes, user flows, prototypes, and high-fidelity designs that balance usability with clinical and operational complexity
• Plan and conduct user research independently — including interviews, usability testing, and feedback synthesis — to inform and validate design decisions
• Design data visualizations that communicate denial patterns and actionable insights clearly to non-technical users
• Work embedded with Product and Engineering to iteratively deliver and refine solutions
• Translate ambiguous product requirements into user-centered designs with clear rationale

Requirements:

• 3+ years of experience as a Product Designer in B2B SaaS or healthcare environments
• Strong portfolio demonstrating complex workflow design and data visualization — ideally in operational or analytics-driven products
• Demonstrated experience conducting user research independently — not just participating in it
• Ability to move fluidly from concept to high-fidelity prototype
• Strong collaboration skills with engineers and product managers in agile teams
• Comfortable operating with ambiguity and limited design infrastructure
• Willing to work as a 1099 Contractor
• Experience designing healthcare, RCM, or clinical decision support products
• Familiarity with denial management, claims workflows, or payer operations
• Strong systems thinking — able to design individual screens with the full workflow in mind
• Excellent communication and storytelling skills — can present and defend design decisions clearly