DPS - IT - Enterprise Data Analyst - 0651

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
 

GENERAL DESCRIPTION:   Performs routine (journey-level) data analysis and data research work. Work involves conducting detailed analysis of and extensive research on data, providing results, and monitoring and implementing data quality. Develop and implement customer-centric metrics and reporting. Support performance, quality, and improvement efforts to help streamline processes through data analysis, data governance, and visualization.  Manage the analysis of data and embrace evaluative thinking that includes posing thoughtful questions about data, getting feedback from key stakeholders, and using data to support staff, programs, and operations. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. 

The following Military Occupational Specialty codes are generally applicable to this position.

Link Here: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_PlanningResearchandStatistics.pdf

Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

ESSENTIAL DUTIES / RESPONSIBILITIES:  
1.    Assist with coordinating the planning, design, development, implementation, support, and maintenance of agency dashboards, primarily utilizing Tableau. 

2.    Support dashboard development projects to completion and document the process related to the dashboard implemented.

3.    Assist in defining, developing and implementing data standards for the agency.

4.    Capture, develop, and document data definitions, business processes, and data quality requirements.

5.    Act as a resource to interpret data, identify gaps, and make recommendations to improve processes.

6.    Examine ways in which to incorporate and develop data-driven decision-making.

7.    Maintain knowledge of current industry practices and toolsets used in data analytics, including machine learning and artificial intelligence.

8.    Assist with developing and supporting a Tableau community through research, training opportunities, and mentorship.

9.    Communicate effectively with business customers, both internal and external, to deliver dashboards in a timely manner.

10.    Contribute to the Open Data Portal as required by statute and coordinate with divisions to post relevant data sets on their behalf. 

11.    Participate in the development of and implementation of processes and procedures, including but not limited to data governance for the Enterprise Data Office.

12.    Participate in the development and execution of the Enterprise Data Strategic Plan.

13.    Attend work regularly and observe approved work hours following agency leave and attendance policies.

14.    Perform other duties as assigned. 

GENERAL QUALIFICATIONS and REQUIREMENTS: 

Education – High School Diploma/equivalent is required. Graduation from an accredited four-year college or university with a major in Computer Science, Data Analysis, Data Science, Statistics or a related field preferred. 

Experience – Minimum of two (2) years’ experience performing work with data visualization tools required. Experience manipulating large data sets through statistical software or other methods required.  Strong functional expertise in developing front-end reporting solutions required.  
Substitution Note:  Additional work experience of the type described, or other related education, may be substituted for one another on a year-for-year basis.

Licensure and/or Certification – Tableau Desktop certification is preferred.

Critical Organizational Infrastructure requirements – This job may be responsible for conducting research on, working on, or having the ability to access critical organizational infrastructure; must be able to maintain the security and integrity of the infrastructure related to this role. Additionally, and more specifically, must not be employed by nor have any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C.F.R. §791.4.

Regulatory knowledge – Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies, and procedures.  

Technology – Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), and appropriate levels of proficiency with utilized software and systems and be able to learn new software/systems.
•    Considerable knowledge in Tableau Desktop and Tableau Prep.
•    Considerable knowledge in Excel, including creating pivot tables, conditional formulas, and formatting, VLOOKUPS, etc.
•    Considerable knowledge with SQL, Python, or a similar language. 

Interpersonal Skills – Must demonstrate an ability to exercise poise, tact, diplomacy, and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Strong customer focus with a demonstrated ability to build strong working relationships. An ability to work with staff at all different levels. Ability to collaborate effectively and work as part of a team. Must demonstrate DPS’ core values: Integrity, Excellence, Accountability, and Teamwork.

Organizational and Prioritization Skills – Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.  

Presentation/Communication Skills – Must be able to construct and deliver clear, concise, and professional presentations to various audiences and/or individuals.

Research and Comprehension – Must demonstrate ability to quickly and efficiently access relevant information, and be able to utilize and/or present research and conclusions clearly and concisely.

Analytical Reasoning/Attention to Detail – Must demonstrate an ability to examine data/information, discern variations/similarities, and be able to identify trends, relationships, and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.

Confidentiality and Protected Information – Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.

Travel and/or Schedule – Availability for after-hour and weekend work is required.

PHYSICAL and/or ENVIRONMENTAL DEMANDS:   
The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•    Environment:  Indoors/Office;
•    Ambulatory skills, e.g. stand, walk, sit;
•    Hand-eye coordination and arm/hand/finger dexterity;
•    Ability to speak, hear, and exercise visual acuity;
•    Ability to transfer weights of fifteen (15) pounds anticipated for this position;
•    Driving requirements:  None. 

State of Texas Benefits and Retirement Information: https://www.ers.texas.gov/

Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.

A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.

A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary.

Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.

DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS.  ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.

State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances