Product Manager - Personal Wealth

Empower is committed to transforming financial lives and creating a welcoming and inclusive environment. As a Product Manager on the Wealth Products Solutions team, you will influence product strategy, own the product roadmap, and collaborate with cross-functional teams to enhance customer experience and satisfaction in financial services.

Responsibilities:

• Influence a product strategy that identifies opportunities to have the biggest customer impact; helping our customers achieve their financial goals
• Own the product roadmap, including both significant short and long-term opportunities for the product within the context of the broader organizational strategy and goals
• Bring clarity and structure to ambiguous opportunities
• Obsess about the product design, partnering closely with designers to constantly look for opportunities to simplify experience and deliver a better experience
• Leverage customer research, usability testing, and market research in the strategy to improve success and user satisfaction
• Partner closely with engineering and design teams to increase team velocity, cohesiveness, and productivity
• Inspire and influence leadership, peers, and cross-functional partners to drive buy-in and consensus
• Work closely with cross-functional teams to drive product requirements, manage resources and dependencies, gain approvals (compliance, legal, etc.), and lead the team through key milestones
• Understand Empower’s business goals, the competitive landscape, and design products that align with our mission and vision
• Define, analyze, and track key performance metrics
• Drive decision making through customer insights, agile methods to validate hypothesis, quantitative analysis, and A/B testing
• Execute at a fast pace with a focus on customer outcomes, the user experience, and learning with limited oversight
• Constantly challenge the status quo and identify opportunities to move faster and more efficiently

Requirements:

• Bachelor's degree or equivalent experience
• 3+ years of experience leading major digital direct-to-consumer products and working collaboratively with engineering, design, and research teams
• Exceptional prioritization and stakeholder management skills, particularly working with compliance/legal partners in a highly regulated industry
• Excellent communication skills, storytelling, and organizational skills that instill confidence in senior leaders, cross-functional partners, and peers
• Relentless follow through and commitment to do the right thing
• Detail and design oriented; the details really matter to you
• Passionate about tackling complicated and impactful customer and business problems
• Critical, analytical thinker and comfortable analyzing data and pulling out key insights
• Proven track record of navigating through the full product life cycle, integrating customer feedback in requirements, driving prioritization, and pre/post-launch execute
• Experience in the fintech industry with demonstratable knowledge of industry best practices