Project Manager

365 Retail Markets is a global provider of unattended retail technology, known for its innovative self-service solutions. As a Project Manager, you will be responsible for planning, executing, and delivering projects that align with the company's business objectives, requiring collaboration with cross-functional teams and a solid understanding of project lifecycles.

Responsibilities:

• Define project scope, goals, and deliverables in alignment with stakeholder requirements
• Develop detailed project plans, schedules, and task assignments
• Monitor progress to ensure timely delivery within budget and scope
• Apply lean principles and project management methodologies to drive efficient execution
• Partner with hardware and software teams to coordinate tasks and track dependencies
• Support the integration, testing, and deployment of project deliverables
• Assist with vendor coordination and ensure quality standards are met
• Work closely with product managers, engineers, sales, and operations teams to achieve project goals
• Collaborate with security and legal teams to ensure new features and products meet compliance and regulatory standards like PCI, SOC2, GDPR, and CCPA/CPRA
• Facilitate effective communication among stakeholders and keep teams aligned on timelines and priorities
• Track project milestones, deliverables, and KPIs to measure progress
• Provide regular status updates and reports to stakeholders
• Identify risks and escalate issues proactively, recommending solutions where possible
• Contribute ideas to improve project workflows and team efficiency
• Share lessons learned and support knowledge-building within the team
• Plan and coordinate software releases with engineering and DevOps teams to deliver new features
• Compose, maintain, and update user guides related to new features or products
• Coordinate pilot launches with customers, diligently tracking and actioning issues found

Requirements:

• 3–4 years of project management experience in technology or product development
• Proficiency with Jira, Confluence, SharePoint, and Microsoft 365
• Experience with Jira Dashboards and Jira Plans
• Experience coordinating hardware or software development projects
• Understanding basic networking, computer hardware, and operating systems (Linux, Windows, Android, iOS)
• Strong organizational, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience is highly preferred with payments, point of sale systems, and PCI compliance
• PMP, PMI-ACP, CSM, CSP, PSM, ITIL or related certifications strongly preferred