PacerPro is a company focused on empowering better decision-making in the legal field through innovative technology. The Platform Engineer will work closely with the product team to enhance the availability, performance, and security of cloud solutions while ensuring uninterrupted service for customers.
Responsibilities:
- Gain a solid understanding of our deployment and network architecture
- Build infrastructure for various environments (Heroku, AWS) using a variety of tools
- Build observability tools to allow our development team to better understand the system, identify system bottlenecks, assess, and mitigate risks and vulnerabilities
- Strive for automation of operational tasks to reduce repetitive manual work and human error
- Contribute to the migration of our applications and infrastructure from Heroku to AWS, with a focus on reliability, performance, and smooth transitions
- Participate in an on-call rotation to respond to production incidents and to reduce MTTR and achieve SLA/SLO/SLI targets
- Participate in incident postmortems and perform root cause analysis
- Participate with cross-department stakeholders in the implementation of IT and Engineering policies for SOC2 compliance
- Adhere to best practices in coding standards, code test coverage, code reviews, CI/CD, and documentation
Requirements:
- BS in Computer Science, Computer Engineering, Information Technology or other computer-related discipline
- Experience in system design, iterative development and deployment of new services
- Experience using one or more IaaS/PaaS solutions (eg: Heroku/AWS/GCP/Azure)
- Proficiency in one or more scripting languages (eg: Ruby/Python/Go)
- Knowledge of Linux OS capabilities
- Exposure to one or more Infrastructure as Code technologies (eg: Terraform/Ansible/Salt)
- Experience with one or more observability technologies (eg: LogEntries/NewRelic/Rollbar/Prometheus/Grafana/Datadog/Zabbix)
- Experience with CI/CD systems (e.g.: CircleCI/Jenkins/Github/Gitlab CI)
- Ability to effectively communicate and collaborate with both technical and non-technical team members
- Flair for startup work style
- Experience with relational databases at scale is a plus
- Experience with Docker and Kubernetes clusters is a plus