Eriksen TranslationsRemote
Project Manager - Remote
United States of America
Full Time
8 hours ago
Visa Sponsor
Key skills
Translation project managementLocalization project managementMultimedia project managementMultilingual typesettingContent management systemsCAT toolsLinguistic asset managementMultilingual communicationCustomer serviceDecision makingProject ManagementCommunicationTime ManagementSales
About this role
Eriksen Translations is a woman-owned, independent language service provider based in Brooklyn, NY, seeking a project manager to join their growing team. The role involves planning and executing translation projects while ensuring quality, cost management, and schedules to guarantee customer satisfaction.
Responsibilities:
- Plan, schedule and manage multiple projects from inception to delivery, ensuring optimal workflow and on-time results
- Besides translation, projects to be managed include print and multi-media components (desktop publishing, subtitling, voice-over, and e-learning modules, among others)
- Work closely with account managers and participate in kick-off meetings and provide progress reports
- Assemble and supervise project teams, including linguists, typesetters, technical support, and QA specialists
- Cultivate strong relationships with vendors. Manage costs and issue purchase orders
- Create and maintain linguistic assets: TMs, glossaries, and style guides
- Follow all established quality assurance procedures
- Communicate professionally with clients on production-related issues when necessary
- Manage client review process
- Support sales during new client acquisition and onboarding
Requirements:
- Three or more years of experience in translation/localization project management
- College degree in translation, communication, business, technology, or related field
- Excellent English oral and written interpersonal and communication skills
- Strong computer skills and experience with CMSs (Plunet, XTRF) and industry-standard CAT tools (memoQ, SDLTrados)
- Experience in multilingual typesetting processes
- Flexible, goal-oriented team player who is also able to work with minimal supervision
- Strong organizational and time management skills, attention to detail, and ability to multitask and prioritize
- Strong troubleshooting, problem-solving, and decision-making skills
- Customer service focused with the ability to proactively offer new solutions in anticipation of clients' changing needs
- Able to work productively from home
- Knowledge of one or more languages, in addition to English